Customer Success Associate at Holidays Travel Cia Ltda.

Location:

Remote — United States

Job Type:

Full Time

Salary:

$62,500 - $72,500 per year

Position Overview

Holidays Travel Cia Ltda. is hiring a Customer Success Associate to support leads, customer follow-up, account activity, CRM records, and sales coordination. The position supports domestic and international travel planning, reservations, ticketing, traveler service, and administrative support and is designed for someone who can keep details accurate while moving work forward.

Core Responsibilities

Support customer success associate activity connected with domestic and international travel planning, reservations, ticketing, traveler service, and administrative support.
Maintain accurate lead, prospect, customer, or account records in the company’s shared sales workflow.
Complete approved outreach, follow-up, scheduling, or information-gathering tasks.
Prepare quotes, meeting notes, customer information, or sales-support materials as assigned.
Coordinate handoffs between prospects or customers and the appropriate internal owner.
Prepare activity or pipeline updates that help the team manage follow-up consistently.

What We Are Looking For

Strong communication, organization, and customer-service skills.
Comfort learning CRM, email, spreadsheet, calendar, and web-based sales workflows.
Ability to maintain accurate records while handling multiple follow-up tasks.
Professional judgment in customer communication.
For junior roles, customer service, retail, hospitality, campus, or internship experience can be transferable.
A pre-employment background check is required.

Work Setup

Employment type: Full Time
Work arrangement: Remote — United States
Experience level: Entry Level
Base salary: $62,500 - $72,500 per year

Application

Submit your resume and complete the online application. Make sure your contact information and recent work, project, internship, or relevant experience are current before submitting.

Job description