Lead Software Engineer - CDN Operations

JOB DESCRIPTION

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorganChase within the Network Services team, you will be the SME on deploying and operating applications using CDNs from one or both of Akamai and Cloudflare. You will partner with stakeholders to deliver capabilities that improve performance, reliability, and safety. You'll design, build, and run production services, drive system design decisions, and strengthen engineering standards across the team. You'll contribute to an inclusive culture grounded in respect, ownership, and continuous improvement.

Job responsibilities

• Share expertise and operational experience in designing and managing CDN applications leveraging Cloudflare and/or Akamai.

• Develop IaC/GitOps-based automation.

• Apply responsible AI-assisted development workflows to accelerate delivery while maintaining strong engineering discipline

• Automate network services infrastructure and network provisioning workflows, including API integrations and (where needed) React-based user interface components

• Lead system design efforts and produce clear architecture and design artifacts to support high-quality technical decisions

• Review code, coach engineers, and raise standards across testing, continuous integration/continuous delivery, security, and reliability

• Build and maintain high-quality delivery pipelines with automated tests, meaningful coverage, and pragmatic quality gates

• Partner with internal teams and evaluate external vendors when it accelerates outcomes and aligns to the target architecture

• Contribute to an inclusive team culture that values collaboration, accountability, and continuous improvement

• Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.

• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience

• 5+ years of hands-on software engineering experience with ownership of production systems

• frameworks)

• Strong system design skills across distributed services, data stores (relational and NoSQL), and messaging systems (for example, RabbitMQ)

• Practical experience running services in the cloud, including Amazon Web Services patterns and services

• Solid understanding of secure software development lifecycle practices, continuous integration/continuous delivery, and operational excellence (monitoring, alerting, incident response, resiliency)

• Demonstrated ability to lead through influence via code reviews, technical decision-making, and mentoring within a team

• Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.

• Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices

Preferred qualifications, capabilities, and skills

• 3+ years operational experience of Akamai or Cloudflare CDNs, preferably within a banking/financial enterprise

• Infrastructure as Code experience (Terraform preferred)

• Familiarity with modern front-end development using React

• Experience using AI-assisted coding and design tools in production environments with appropriate security and quality controls

• Experience building in regulated environments and delivering to strong risk and security controls

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.