About SuperOps

SuperOps is building the AI-native platform for modern IT management unifying PSA and RMM into a single, agent-first system that enables IT teams and MSPs to run and scale their operations with dramatically less manual effort. We are backed by Addition Partners, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners. The decisions made over the next eighteen months will shape whether SuperOps becomes a category footnote or a category leader. Product is at the centre of that outcome and the Product Strategy and Operations Manager will help scale product teams to deliver it.

We are seeking a Senior Product Manager with deep technical expertise to drive the development of our Unified Endpoint Management (UEM) solution. The Senior Product Manager for Unified Endpoint Management will own the end-to-end strategy, roadmap, and execution of our core UEM/MDM platform, ensuring seamless management for Microsoft Windows, Apple iOS, and Android devices. This role requires strong technical expertise in endpoint management, device security, and cross-platform integration, combined with exceptional product leadership to deliver world-class solutions that meet enterprise needs.

Key Responsibilities

Product Strategy & Roadmap: Define and prioritize the product vision, strategy, and roadmap for the UEM platform, aligning with business goals and customer needs Technical
Leadership: Collaborate with engineering teams to design and implement solutions for device management, security policies, and compliance across Windows, iOS, and Android ecosystems
Stakeholder Collaboration: Work closely with cross-functional teams, including engineering, design, sales, and marketing, to deliver a cohesive product experience
Customer Advocacy: Engage with enterprise customers to understand their pain points, gather feedback, and translate requirements into actionable product features
Market Analysis: Conduct competitive analysis and stay updated on industry trends in endpoint management, mobile device management (MDM), and enterprise security
Feature Definition: Create detailed product requirements, user stories, and acceptance criteria for new features, ensuring scalability, security, and usability
Go-to-Market: Partner with marketing and sales to develop go-to-market strategies, including product positioning, pricing, and launch plans
Product Success: Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement

What We're Looking For

7+ years of product management or related experience, with at least 3 years focused on Unified Endpoint Management, Mobile Device Management (MDM), or enterprise security solutions.
Familiarity with enterprise IT environments, including Active Directory, Azure AD, and network security protocols
Strong technical proficiency in endpoint management and security with knowledge of device compliance, encryption, remote management, and zero-trust security principles.
Hands-on experience with UEM/MDM platforms (e.g., Microsoft Intune, Jamf, VMware Workspace ONE, or similar) would be a plus
Practical experience on AI projects to understand and build a portfolio.(e.g., Machine Learning, Deep Learning, or similar)
Proven ability to lead cross-functional teams and influence stakeholders at all levels, including C-suite executives
Strong experience in gathering and analyzing customer feedback to drive product decisions
Exceptional written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical audiences
Bachelor’s degree in Computer Science, Engineering, or a related field; MBA or advanced degree preferred

Why Join SuperOps?

Own the product strategy at a company defining genuinely new categories AI Governance, Autonomous Endpoint Management, and the AI Builder are hard, consequential product problems that most product leaders never get close to
Work directly with the leadership team at the most consequential stage of the company's growth with the mandate and the access to make product decisions that shape the company's trajectory
Build a product organisation from a strong foundation with a talented engineering team, a differentiated platform, and a customer base that gives you the insight and the feedback loop to build the right things Well funded start-up backed by solid tier one investors. Competitive compensation, meaningful equity, and a product leadership role that will define a chapter of your career

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