About This Position

Are you ready to lead the transformation of digital experiences using AI for the City of Phoenix? W're seeking an AI Product Manager who is passionate about delivering innovative AI solutions and driving excellence across our enterprise platforms!

At the City of Phoenix, technology is central to connecting and empowering our community. As AI Product Manager, you will drive digital strategy by working with teams to use AI to enhance how we provide engaging, accessible, and secure services for residents, businesses, and visitors.

Your Mission

Champion the vision and roadmap for Artificial Intelligence (AI) use across City departments.
Align AI digital platform strategies with business goals and customer needs.
Lead/guide teams in the design, development, and deployment of AI solutions.
Drive continuous improvement, innovation, and adoption of new AI features.
Ensure compliance, accessibility, and performance standards are met.
Manage stakeholder relationships, budgets, and timelines for successful product delivery.
Foster a culture of collaboration, learning, and excellence.
Own and drive the AI product roadmap across a suite of enterprise digital platforms.

Responsibilities Will Include

Gathering and prioritizing AI-related requirements from stakeholders across business units.
Defining and maintaining product backlogs for multiple AI platform workstreams.
Collaborating with developers, designers, and business analysts to deliver end-to-end solutions.
Overseeing platform integrations, governance, and adoption strategies.
Monitoring platform performance and driving continuous improvement Staying current on product updates, new features, and industry best practices across all managed platforms¿ Advocate for ethical AI practices and testing for bias, data privacy and security, and algorithmic transparency.¿ The ideal candidate is comfortable context-switching across platforms, can balance competing priorities, and brings experience managing enterprise-grade tools in a cross-functional environment.

Why You Should Join Us

Shape the AI digital future for the 5th largest City in the US.
Be part of an innovative, forward-thinking technology team.
Advance business services and public engagement through AI digital platforms.
Stay on the cutting edge of AI trends.
Work with a diverse group of talented professionals.
Motivate a passionate, well-trained department representative team.
Drive alignment between IT and business objectives.
Foster innovation and continuous improvement.

Telework Work Eligibility And Requirements

This position is eligible for a hybrid telework schedule up to 5 days per week, after 90 days of employment. Based on performance, attendance, and approval from the ITS Department Director.
This position requires the ability to attend meetings and trainings in-person at a designated City work location when required based on operational needs. This could potentially include a mid-day request to attend a same-day meeting at a designated City work location.
Preference will be given to candidates residing locally or within the state of Arizona; however candidates willing to relocate by the time of hire are also encouraged to apply.

The temporary position is intended for the duration of the current fiscal year. This position will be funded through June 2027 with a possibility to be made regular in a future budget cycle. The temporary position will have benefits but will not earn city retirement credits or participate financially into the city's retirement program. If the successful candidate is a current City employee, all benefits will still be applicable, and the employee will still contribute to their pension. Temporary positions are not covered under civil service rules, and thus employment is considered "at-will", and employees may be separated at any time.

SALARY

Pay Range: $109,969.60 - $147,368.00 annually.

Hiring Range: $109,969.60 - $133,660.80 annually.

Pay Range Explanation

Pay range is the entire compensation range for the position classification.
Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
Promotions occur when the last two digits of the pay grade increase.
Demotions occur when the last two digits of the pay grade decrease.
Lateral transfers occur when there is no change to the last two digits of the pay grade.
When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

Benefits

A comprehensive benefits package is offered which includes:

Traditional pension with employer and employee contributions, click here for more details: Pension Information.
401(a) and 457 plans with employer contributions.
Choice of generous medical HMO, PPO, or HSA/HDHP plans.
Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
Wellness incentive of up to $720 annually.
Dental, vision, and life insurance options.
Employer paid long-term disability.
Free Bus/light rail pass.
Tuition reimbursement program up to $6,500 per year.
Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
Federal Student Loan Forgiveness offered through Savi.

For more details, visit: Unit 007 Benefits

Part-time employees are eligible for earned paid sick time, city training, and free or discounted bus and light rail fares.

Minimum Qualifications

Three years of responsible experience in applications analysis project involving multiple computer subsystems, including project leader responsibility.
Bachelor's degree in business, computer science, computer information systems, or any related field. Masters degree is preferred.
Other combinations of experience and education that meet the minimum requirements may be substituted.
All finalists for positions are subject to a criminal background check applicable to the department or position.
Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
For information regarding pre-screening and driving positions, click here.
The City job description can be found here.

Preferred Qualifications

Job Requirements:

Three years of experience in AI or AI-related technology.
Two years of experience administering or supporting enterprise systems.
Experience with:
AI applications.
Working in an Agile environment as a Product Owner, Business Analyst, or similar role.
Gathering, documenting, and prioritizing business requirements.
Coordinating with technical teams, business stakeholders, and end users to deliver digital products and services.
Supporting website accessibility, performance, and security standards.
Managing product backlogs and leading sprint planning, refinement, and roadmap activities.

The minimum qualifications and job requirements listed above, plus experience with/in:

Web based technologies.
Public speaking.
Business application support.
UX / UI / CX.
Working across multiple departments or business units.

RECRUITMENT DATES

Recruitment closes September 18, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

How To Apply

Apply online by completing the required information and attaching,

as one document

, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

Qualifications

During the online application process, provide responses to question regarding your experience and qualifications (the system allows copy/pasting into the answer fields for open-ended fields). Information you provide in these questions should align to the information in your resume. Information not consistent with your resume may not be considered when determining your education and/or experience level. Please be prepared to answer the following open-ended questions:

What is your vision for AI in the City of Phoenix?
What are the challenges associated with AI use?

WE ARE HERE TO HELP

Job interviews may be held by video or audio conference.
If you are in need of computer resources, click here for free options.
Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
Explore other Employment Opportunities with the City of Phoenix.
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If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

REFERENCE

Info Tech Project Manager, JC:09440, ID# 62950, 09/01/26, USM, VM, Benefits:007

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.

AI Product Manager (IT Project Manager)- ITS Department-Temporary Full-time

Job description