AVP, Cybersecurity Product & Service Delivery Specialist

Job Summary

The Global Cybersecurity Operations Execution Specialist plays a pivotal role in driving the execution of cybersecurity strategies and advancing a mature cyber risk management framework within the Global Security Operations Center. This position leads cross-functional initiatives, oversees operational performance metrics, and ensures alignment with strategic goals across global teams. The role emphasizes program governance, process optimization, and executive-level reporting to support continuous improvement and informed decision-making.

Major Responsibilities

• Lead the execution of cybersecurity strategic initiatives and roadmap development, ensuring alignment with enterprise risk management objectives.

• Partner with cybersecurity, risk, and control teams to coordinate remediation efforts, track progress, and resolve operational gaps.

• Develop and manage key performance indicators (KPIs) and metrics that reflect risk appetite and residual risk, enabling transparent reporting to senior leadership and governance bodies.

• Oversee complex, cross-functional programs from initiation through delivery, ensuring milestones are met and outcomes are communicated effectively to stakeholders.

• Continuously assess and evolve cybersecurity strategy through targeted operational initiatives and stakeholder engagement.

• Facilitate process improvement workshops and stakeholder interviews to identify inefficiencies and recommend enhancements across business operations.

• Conduct end-to-end business process evaluations, prioritizing improvement opportunities based on impact, feasibility, and alignment with strategic goals.

• Deliver actionable recommendations through structured analysis (e.g., gap analysis, cost-benefit analysis, business requirements definition).

• Integrate industry frameworks and best practices into operational workflows, ensuring compliance and adaptability to sector changes.

• Monitor and interpret developments in cybersecurity programs, regulatory requirements, and internal organizational changes that influence reporting and execution.

Qualifications

• 3–5 years of experience in cybersecurity operations, program management, project management or risk management, ideally within financial services.

• Proven experience in strategic planning, program execution, and executive-level reporting.

• Strong analytical and decision-making skills with the ability to manage multiple workstreams and prioritize effectively.

• Skilled in developing briefing materials, managing logistics, and facilitating cross-functional collaboration.

• Demonstrated ability to drive operational efficiency through technology and process innovation.

• Excellent communication skills with the ability to tailor messaging for technical and non-technical audiences.

• Preferred: Experience working in Japanese corporate environments or proficiency in Japanese language.

• Preferred: Experience managing global, cross-cultural teams and navigating complex stakeholder landscapes.

Education:

•Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience