Business Analyst – Business Banking Transformation

• Digital Transformation

  • Lead business analysis activities for digital banking initiatives.

  • Design end-to-end digital customer journeys.

  • Drive automation opportunities across onboarding and servicing processes.

  • Identify process improvement and digitization opportunities.

  Business Banking Domain

  Strong knowledge of:

  • Business Banking

  • Corporate Customer Lifecycle Management

  • Digital Account Maintenance

  • Regulatory and Compliance Controls

  Digital Channel Experience

  • Internet Banking

  • Mobile Banking

  • Workflow Platforms

  • CRM Systems

  • BPM Solutions

  • API-based Integrations

  • OCR / IDP Solutions

  • UAE Pass Integration

  • AI and Automation Platforms

  Requirement Management

  • Convert business requirements into:

  • User Stories

  • Functional Specifications

  • Process Flows

  • Wireframes

  • Business Rules

  • Define integration requirements and system interactions.

  • Work closely with Solution Architects and Engineering teams.

  Agile Delivery

  • Manage product backlog.

  • Support sprint planning and backlog grooming.

  • Participate in solution design discussions.

  • Support SIT, UAT, and production deployment activities.

Desired Candidate Profile

• Domain Expertise

  • 7+ years as Business Analyst.

  • Minimum 4 years in Digital Banking or Business Banking Transformation.

  • Strong understanding of:

  • Business Banking Operations

  • Corporate Onboarding

  • KYC/AML Compliance

  • Risk & Regulatory Processes

  • Customer Journey Design

  Technical Knowledge

  • APIs and Integration Concepts

  • BPM / Workflow Solutions

  • Digital Banking Platforms

  • Data Mapping and System Interfaces

  • AI & Automation Use Cases

  • Reporting and Analytics

  Tools

  • Jira

  • Confluence

  • Visio / Draw io

  • SQL (preferred)

  • Power BI (preferred)

  Preferred Qualifications

  • Experience delivering Digital Banking Transformation programs.

  • Agile/Scrum Certification.

  • UAE/GCC Banking experience.

  • Experience with AI-enabled onboarding and workflow automation solutions.

  Skills

  Digital Banking

  Business Banking

  API Integration