Business Analyst

Job Description

Must Have

• 3+ years of business analysis experience on enterprise digital transformation, data, or AI programs.

• Proven experience working inside agile squads as the BA counterpart to a Product Owner.

• Demonstrated ability to translate complex business requirements into detailed functional specifications and well-formed user stories.

• Bilingual capability — Arabic and English — for stakeholder workshops, documentation, and executive communication.

• Strong stakeholder management across business, technical, and executive audiences.

Nice to Have

• Professional certification: CBAP, CCBA, PMI-PBA, or equivalent.

• Exposure to AI/ML, advanced analytics, or GenAI use cases.

Responsibilities

• Elicit, analyze, and document business requirements through workshops, interviews, and stakeholder engagement; translate them into clear functional and non-functional specifications.

• Author BRDs, FRDs, user stories, acceptance criteria, process flows (As-Is / To-Be), use cases, and requirements traceability matrices.

• Partner with Product Owners to refine and prioritize the product backlog; ensure stories are well-formed, sized, and ready for sprint execution.

• Lead requirement reviews and walkthroughs with business stakeholders, solution architects, developers, and QA.

• Drive Fit-Gap analysis between business needs and proposed solutions; recommend process improvements and digital enablers.

• Maintain the requirements baseline; manage change requests, impact analysis, and version control across the program lifecycle.

• Define and validate acceptance criteria; support UAT planning, defect triage, and release sign-off.

• Collaborate with UX/UI designers to translate requirements into wireframes, prototypes, and user journeys.

• Produce executive-grade documentation in English and Arabic suitable for client and steering audiences.

• Support pre-sales effort: provide requirements inserts, capability statements, and proposal content.

Qualifications

• Bachelor degree in Computer Science, Information Systems, Business Administration, Engineering, or a related field.

• Expert knowledge of business analysis frameworks and agile delivery practices.

• Strong command of requirements engineering techniques: workshops, interviews, process modeling, prototyping, story mapping.

• Proficiency in BA tooling: Jira, Confluence, Azure DevOps, Visio / Lucidchart / draw.io, Figma (reading).

• Hands-on experience producing BRDs, FRDs, RTMs, use cases, and detailed user stories.

• Demonstrated experience in Fit-Gap analysis, system use case reviews, and stakeholder requirements reviews.

• Familiarity with data and AI delivery contexts (data platforms, dashboards, AI use-case enablement) is an advantage.

• Excellent facilitation, written, and verbal communication skills in both Arabic and English.