Urgent requirement for

Core Banking Testing Support

in Banking Domain

is required for our banking clients in

Jumeirah or Sharjah.

Job Purpose

To provide operational and project support for Core Banking Transformation initiatives. The role will support system implementation, data migration, defect management, documentation, training, and post go-live activities to ensure smooth execution of project deliverables while maintaining business continuity.

Key Responsibilities

Defect Management & Issue Resolution
Support business users in logging system defects and tracking issues.
Coordinate with IT, vendors, and relevant stakeholders for timely defect resolution.
Perform retesting of resolved defects and maintain defect status reports.
Follow up on pending issues and ensure closure within agreed timelines.
Support core banking testing for RBG.
SOP Management
Assist in reviewing, updating, and maintaining Standard Operating Procedures (SOPs) related to Retail Banking operations.
Ensure process documentation reflects system and operational changes.
Support governance and version control of operational documents.
Data Migration & Reconciliation Support
Assist in data extraction, validation, migration preparation, and reconciliation activities.
Support the execution of migration plans and validation of migrated data.
Identify and escalate discrepancies during reconciliation exercises.
Data Cleansing Coordination
Coordinate with business units and stakeholders to identify and rectify data quality issues.
Support data cleansing activities prior to migration.
Maintain progress trackers and provide regular status updates.
User Guide & Documentation Development
Develop and update user guides, process manuals, quick reference guides, and training materials.
Ensure documentation is clear, accurate, and aligned with system functionality.
Support communication and awareness initiatives related to system changes.
Training Support
Assist in conducting Finacle system training for frontline staff, branches, and channel teams.
Coordinate training schedules, attendance records, and feedback collection.
Provide post-training support and user assistance.
Go-Live Support
Support business users with urgent operational and system-related queries.
Ensure timely communication and escalation of critical issues.
Business-As-Usual (BAU) Support
Perform assigned BAU activities and operational support tasks.
Assist in preparing reports, trackers, and management updates.
Support the business team in day-to-day operational requirements, allowing key stakeholders to focus on strategic project deliverables.

Qualifications & Experience

Bachelor’s degree in Business Administration, Information Technology, Banking, Finance, or a related field.
1-3 years of experience in banking operations, project support, business analysis, system implementation, or operational support.
Experience in core banking systems (preferably Finacle) will be an added advantage.
Familiarity with data migration, reconciliation, testing, and documentation activities is preferred.

Skills & Competencies

Strong coordination and stakeholder management skills.
Good analytical and problem-solving abilities.
Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
Strong documentation and report-writing skills.
Ability to manage multiple tasks and work under tight timelines.
Attention to detail and commitment to quality.
Good communication and interpersonal skills.

Key Deliverables

Timely closure and tracking of system defects.
Updated SOPs and operational documentation.
Accurate support for data migration and reconciliation activities.
Completion of data cleansing tasks within project timelines.
Development of user guides and training materials.
Effective training support for business users.
Successful go-live and stabilization support.
Consistent BAU support ensuring uninterrupted business operations.

Skills: testing,core banking,support

Core Banking Testing Support in Banking Domain

Visa & sponsorship

Job description