CRE cum Sales & Marketing Executive

Job Summary

We are looking for a confident, customer-focused, and results-driven Customer Relationship Executive (CRE) cum Sales & Marketing Executive to manage customer relationships, generate new business opportunities, support marketing initiatives, and drive sales growth.

The ideal candidate must have a minimum of 2 years of GCC experience, fluency in Arabic, excellent communication and negotiation skills, and the ability to build strong customer relationships. The candidate should demonstrate leadership, ownership, accountability, and a proactive approach to achieving sales targets and supporting business objectives.

Key ResponsibilitiesCustomer Relationship Management (CRE)

• Build and maintain strong relationships with existing and prospective customers.

• Handle customer inquiries, follow-ups, feedback, and service requests professionally.

• Communicate effectively with Arabic- and English-speaking customers.

• Maintain accurate customer records, databases, and communication logs.

• Identify customer needs and recommend appropriate products or services.

• Resolve customer concerns by coordinating with relevant departments.

• Ensure timely follow-ups to improve customer satisfaction, retention, and repeat business.

Sales & Business Development

• Identify potential customers and generate new sales leads.

• Contact prospective clients through calls, emails, meetings, and other business channels.

• Present company products and services to potential customers.

• Prepare quotations, proposals, and sales presentations.

• Negotiate with customers, follow up on opportunities, and support sales closures.

• Achieve assigned sales targets and contribute to revenue growth.

• Develop new business relationships and maintain a strong sales pipeline.

• Monitor market trends, customer requirements, and competitor activities.

Marketing Activities

• Assist in planning and executing marketing campaigns and promotional activities.

• Support digital marketing initiatives and social media promotions where required.

• Conduct market research to identify new customer segments and business opportunities.

• Coordinate marketing materials, presentations, and promotional communications.

• Participate in client meetings, networking activities, and business development initiatives.

• Monitor marketing performance and recommend improvements to increase customer engagement.

Coordination & Reporting

• Coordinate with management and internal departments to ensure smooth business operations.

• Prepare regular reports on sales performance, leads, customer feedback, and marketing activities.

• Maintain proper documentation of customer interactions, quotations, and sales agreements.

• Follow up on pending tasks and ensure timely completion of assigned responsibilities.

• Provide management with updates on sales opportunities and customer requirements.

Required Qualifications & Skills

• Minimum 2 years of relevant GCC work experience in sales, marketing, customer relations, or business development.

• Fluency in Arabic is mandatory, with good English communication skills.

• Diploma or Bachelor's degree in Business Administration, Sales, Marketing, or a related field preferred.

• Excellent verbal communication, presentation, negotiation, and interpersonal skills.

• Strong customer relationship management and lead-generation abilities.

• Proficiency in MS Office and familiarity with CRM tools.

• Ability to manage multiple customer accounts and sales opportunities.

• Strong organizational, problem-solving, and time-management skills.

• Willingness to work toward sales targets and performance objectives.

Key Competencies

• Leadership: Demonstrates initiative and the ability to coordinate activities and support team objectives.

• Ownership & Accountability: Takes responsibility for customer follow-ups, sales opportunities, and assigned targets.

• Team Handling & Coordination: Works effectively with colleagues and coordinates across departments to achieve business goals.

• Communication Excellence: Communicates confidently and professionally in Arabic and English.

• Sales & Negotiation Skills: Identifies opportunities, handles objections, and supports successful deal closures.

• Customer Focus: Builds trust, understands customer requirements, and maintains long-term business relationships.

• Proactive Mindset: Identifies new opportunities and takes initiative without waiting for constant supervision.

• Problem-Solving: Resolves customer concerns and business challenges efficiently.

• Time Management: Prioritizes tasks, manages multiple leads, and meets deadlines.

• Results Orientation: Focuses on achieving sales targets, improving customer satisfaction, and contributing to business growth.

Preferred Candidate Profile

We are seeking a professional, self-motivated, and target-oriented candidate with excellent Arabic communication skills, relevant GCC market experience, strong interpersonal abilities, and a commitment to delivering results.

The ideal candidate should be capable of independently managing customer relationships, developing new business opportunities, coordinating with internal teams, and taking full ownership of assigned sales and marketing responsibilities.

Pay: From QAR4,000.00 per month

Work Location: In person