Customer Service Executive

Company Name: Flying Colour Business Setup Services LLC

Website: https://www.flyingcolour.net

Position: Relationship Officer

Location: Dubai (Media City)

Job Type: Full-Time

Working Days: Monday to Saturday (6 days a week)

Working Hours:

Monday to Friday: 9:00 AM to 6:30 PM (GST)

Saturday: 9:00 AM to 4:00 PM (GST)

Job Description:

Roles and Responsibilities:

• Minimum 5+ years of experience in Customer Service (calling) and/or Administrative roles & 1 year exp in UAE.

• Strong background in operational processes.

• Familiarity with CRM systems and excellent communication skills (verbal & written).

• Serve as the first point of contact for clients, ensuring a professional and welcoming experience.

• Respond to client calls and emails promptly, addressing their queries and concerns within designated timelines.

• Conduct daily follow-ups with clients via email, calls, and WhatsApp regarding ongoing work, and update the progress in the internal software consistently.

• Take immediate action on new order forms received from the Sales, ECS, or CP teams within the defined timelines.

• Manage a portfolio of 70–80 clients efficiently.

• Engage with clients to understand their requirements and advise them on suitable business formation options across various zones, supported by thorough research.

Employee Benefits:

• Employment Visa

• Health Insurance

• Annual Leave

• Flight Tickets

Interested candidates can apply by sharing their CV or contact us via WhatsApp at +971 52 939 6783.

Pay: AED3,500.00 - AED4,000.00 per month

Work Location: In person