Pure Coffee Ltd. logo

Customer Service Representative

Pure Coffee Ltd.

On-site๐Ÿ‡ธ๐Ÿ‡ฆJeddah, 02, Saudi ArabiaentryPosted 3d ago

Visa & sponsorship

  • Reserved for Saudi Arabia nationals (a nationalization requirement such as Saudization/Emiratization) โ€” not open to expatriates.

Job description

Pure Coffee Ltd. is hiring a Customer Service Representative to join our team in Jeddah, Saudi Arabia.

Key Responsibilities:

  • Respond to customer inquiries in person, by phone, and online

  • Handle and resolve customer complaints in a professional manner

  • Provide accurate information about products and services

  • Process orders and maintain accurate customer records

  • Collaborate with other departments to ensure customer satisfaction

Requirements:

  • High school diploma or equivalent; a bachelor's degree is a plus

  • Excellent communication and interpersonal skills

  • Ability to handle pressure and multitask

  • Previous customer service experience preferred

  • This position is open to Saudi nationals only

To apply, please send your CV to hr@purecoffee.sa