Customer Service Representative

We Are Hiring | Customer Service Representative

Position:

Customer Service Representative

Employment Type:

Full-time / Part-time

Job Responsibilities

• Respond to customer inquiries via phone, email, or online messaging

• Provide accurate information about products, services, and company policies

• Assist customers with basic questions, requests, and complaints

• Follow up on customer concerns and help resolve common issues

• Maintain positive and professional customer relationships

• Update customer information and service records

• Coordinate with team members to improve customer satisfaction

• Escalate complex issues to the appropriate department when necessary

• Perform general administrative tasks as assigned

Minimum Requirements

• High school diploma or equivalent

• No previous experience required; training will be provided

• Fresh graduates are welcome to apply

• Good verbal and written communication skills

• Basic computer and internet skills

• Friendly, patient, and customer-focused attitude

• Responsible, organized, and willing to learn

• Able to handle customer inquiries professionally

• Able to work independently and as part of a team

What We Offer

• Entry-level friendly opportunity

• Training and guidance provided

• Opportunity to develop communication and customer service skills

• Supportive and professional working environment

• Career development opportunities

• Potential for long-term growth

• Interested candidates are encouraged to submit their CV to apply.