Job Details

Working Title: Information Technology Spec 4 - Cloud & Infrastructure Services Product Manager

Job Class: Information Technology Specialist 4

Agency: Minnesota State

Job ID: 96849
Location: St. Paul
Telework Eligible: Yes
Full/Part Time: Full-Time
Regular/Temporary: Unlimited
Who May Apply: Open to all qualified job seekers
Date Posted: 09/08/2026
Closing Date: 09/22/2026
Hiring Agency/Seniority Unit: MN St Colleges & Universities / MNSCU Central Office-MAPE
Division/Unit: MnSCU System Office / MnSCU OOC Classified F - K
Appointment Type: Unlimited, Full-time
Work Shift/Work Hours: Day Shift
Days of Work: Monday - Friday, 8:00am - 4:30pm
Travel Required: No
Salary Range: $37.72 - $62.21 / hourly; $78,759 - $129,894 / annually
Classified Status: Classified
Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
FLSA Status: Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

Job Description

The Product Manager acts as the liaison between the System Office IT and its campus stakeholders, transforming institutional needs into a prioritized service roadmap. This role owns the "service lifecycle"—from initial concept and stakeholder requirements gathering to communications and change management. By focusing on the "what" and "why" of IT delivery, the Product Manager ensures that technical resources are aligned with the highest-impact priorities, managing the project portfolio and external communications to deliver transparent, value-driven services to the colleges and universities.

Minimum Qualifications

Five (5) or more years of progressive experience in IT service management, product management, program management, business analysis, or a related role supporting enterprise technology services. A bachelor's degree may substitute for one (1) year of professional experience.
Demonstrated experience working in a complex, multi-stakeholder environment, such as higher education, government, healthcare, or a large enterprise organization.
Proven ability to translate business needs into clearly defined service requirements, roadmaps, and priorities.
Experience planning, leading, and managing multiple concurrent initiatives across different technical teams while maintaining focus on outcomes, dependencies, and organizational capacity.
Strong written and verbal communication skills, with the ability to explain technical concepts in plain language to non-technical audiences, including facilitation of stakeholder meetings, service reviews, governance forums, and preparation for executive-level materials.
Demonstrated capability in portfolio-level tracking and reporting, including milestone tracking and highlevel status (e.g., Red/Yellow/Green). Produce clear documentation such as:

o Service definitions and service catalog entries

o User Stories of functional requirements

o Stakeholder communication and briefing materials
Working knowledge of enterprise services in at least two of the following areas:

o Collaboration and productivity platforms (e.g., Microsoft 365)

o Identity and access management (e.g., Okta and lifecycle/provisioning concepts)

o Infrastructure operations (servers, databases, data center operations)

Preferred Qualification

Experience working in higher education IT, particularly in a system-level or shared services environment.
Familiarity with enterprise platforms such as:

o Microsoft 365 (e.g., Teams, SharePoint, Power Platform)

o Identity and Access Management (IAM)

o Cloud and hybrid infrastructure services
Experience supporting or coordinating services for multiple institutions, departments, or business units with differing priorities.
Experience developing and maintaining multi-month or multi-year service roadmaps aligned to organizational strategy.
Experience serving as a Product Manager, Service Owner, Project Manager, or Portfolio Manager for enterprise IT services.
Demonstrated ability to balance demand against capacity, helping leadership make informed tradeoff decisions about scope, timing, and risk.
Experience preparing executive-ready materials for directors, CIOs, or senior leadership.

Qualifications

Application Details

How to Apply

To view the full job posting and to apply please go to: https://minnstate.wd115.myworkdayjobs.com/Minnesota_State_Careers/job/St-Paul/Information-Technology-Spec-4-Cloud-Infrastructure-Services-Product-Manager_JR0000005693-1.

Contact

If you have questions about this position, contact Shane Moore at shane.moore@minnstate.edu or 651-273-3967.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Shane Moore at shane.moore@minnstate.edu.

About Minnesota State

Minnesota State is committed to attracting, retaining, and developing talented employees who serve our 200,000 students each year throughout the state. We have a vibrant and diverse system of 33 colleges and universities with 14,444 dedicated faculty and staff focused on student success.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

A sense of purpose in their work
Connection with their coworkers and communities
Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

Training, classes, and professional development
Tuition reimbursement
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

Other Information

Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Job description