Junior Retail Sales Representative

Job Summary:

Retail Sales job is responsible for meeting and exceeding sales targets by providing exceptional customer service, demonstrating extensive product knowledge, and effectively promoting products.

• Achieve daily, weekly, and monthly sales targets.

• Build and maintain positive customer relationships.

• Stay updated on product knowledge.

• Resolve customer complaints promptly to maintain satisfaction.

• Adhere to company policies, ethical standards, and regulations.

• Provide timely follow-up with potential and existing customers.

• Gather and report customer feedback for product and service improvements.

Job-related Skills:

• Customer Service

• Communication Skills

• Negotiation Skills

• Time Management

• Active Listening

Knowledge:

Market Trends, Customer Behavior, Competitor Analysis, Sales Metrics and KPIs, Branding and Marketing Strategies, Retail Operations, Merchandising Principles, Loss Prevention Techniques, E-commerce Trends, Compliance and Regulatory Standards.

Educational Qualifications:

• Diploma degree

• Bachelor’s degree

Years of Experience:

up to 2 years experience