Key Account Executive

💼 We're Hiring: Key Account Executive

📍 Location:

United Arab Emirates (Remote)

🕒 Employment Type:

Full-Time

💼 Experience Level:

Mid-Level

🌐 Work Arrangement:

Fully Remote

About Us

Halvion

is a growing international organization focused on customer relationship management, commercial excellence, operational efficiency, and sustainable business growth. Our teams collaborate across Sales, Customer Service, Business Development, Marketing, Operations, and Finance to deliver exceptional client experiences and long-term business value.

The Role

We are seeking a proactive and results-oriented

Key Account Executive

to manage and develop strategic customer relationships, drive account growth, and ensure high levels of client satisfaction.

This is an excellent opportunity for a commercially minded professional with strong communication and relationship-building skills who is looking to develop their career in an international and fully remote working environment.

Key Responsibilities

• Manage relationships with key customers and strategic accounts.

• Serve as the primary point of contact for assigned clients.

• Develop strong, long-term relationships with key decision-makers and stakeholders.

• Understand customer needs, business objectives, and purchasing requirements.

• Identify opportunities for account growth, upselling, and cross-selling.

• Develop and execute account plans aligned with company sales objectives.

• Monitor account performance, sales targets, and revenue opportunities.

• Prepare quotations, proposals, presentations, and commercial documentation.

• Coordinate with internal teams to ensure smooth delivery of products and services.

• Follow up on customer requests, inquiries, orders, and service requirements.

• Handle customer concerns and coordinate timely resolutions.

• Maintain accurate and up-to-date customer information and account records.

• Track sales pipelines, opportunities, renewals, and account activities.

• Conduct regular account reviews and provide updates to management.

• Monitor market trends, competitor activities, and customer developments.

• Support contract negotiations and commercial discussions when required.

• Identify potential risks and opportunities within assigned accounts.

• Work closely with Marketing and Business Development teams on customer initiatives.

• Coordinate with Finance regarding invoices, payments, credit issues, and account matters.

• Maintain high standards of customer service and professional communication.

• Prepare sales reports, forecasts, and performance summaries.

• Use CRM systems to document customer interactions and sales activities.

• Support customer retention and loyalty initiatives.

• Contribute ideas for improving sales processes and account management practices.

• Maintain confidentiality of customer and company information.

• Participate in meetings, presentations, and virtual client engagements.

• Support other commercial and customer-related initiatives as required.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Sales, Communications, or a related field.

• 2+ years of experience

  in account management, sales, business development, or customer relationship management.

• Experience managing key accounts, B2B customers, or strategic clients is preferred.

• Strong understanding of sales processes and customer relationship management.

• Excellent communication, negotiation, and interpersonal skills.

• Strong customer-focused mindset with a proactive approach to problem-solving.

• Ability to identify commercial opportunities and develop customer relationships.

• Strong organizational and time-management skills.

• Ability to manage multiple accounts, priorities, and deadlines effectively.

• Experience using CRM platforms and Microsoft Office or similar business tools.

• Strong analytical skills with the ability to understand sales and account performance data.

• Ability to work independently in a fully remote environment.

• Strong written and verbal English communication skills.

• Experience working with international or multicultural customers is an advantage.

• UAE/GCC market experience is an advantage but

  not required

  .

• Relevant sales, account management, or customer relationship certifications are welcome but

  not mandatory

  .

What We Offer

• 🌍

  Fully Remote Work Arrangement

• 💼

  Full-Time Key Account Executive Position

• 📈

  Career Growth & Professional Development

• 🤝

  International & Collaborative Working Environment

• 🕒

  Flexible Working Environment

• 📊

  Exposure to Strategic Account Management & Commercial Growth

• 🚀

  Opportunity to Develop Customer Relationships and Drive Business Growth

• 🌐

  International Client & Stakeholder Exposure