Role description

Manual QA Engineer

Lead II - Software Testing

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

You Are:

UST is searching for a detail-oriented Manual QA Engineer to ensure the quality, reliability, and usability of our software applications. The ideal candidate will have strong experience in manual testing, test case design, defect tracking, and collaboration with development and product teams.

The opportunity:

Analyze business and technical requirements to understand testing needs.
Create and execute detailed test cases, test scenarios, and test scripts.
Perform functional, regression, integration, system, smoke, sanity, and exploratory testing.
Identify, document, and track software defects using tools such as Jira or similar platforms.
Reproduce issues and provide clear steps, logs, screenshots, and other relevant evidence.
Verify bug fixes and perform regression testing to ensure existing functionality is not affected.
Participate in requirement reviews, sprint planning, and defect triage meetings.
Collaborate closely with developers, business analysts, product managers, and other QA team members.
Validate application functionality across different browsers, devices, and environments where required.
Maintain test documentation and contribute to improving QA processes and testing standards.
Provide regular updates on testing progress, risks, and blockers.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need**:**

8+ years of experience in Manual Software Testing / QA.
Strong understanding of SDLC and STLC.
Good knowledge of software testing methodologies and defect life cycle.
Experience writing clear and comprehensive test cases and test scenarios.
Hands-on experience with Jira, Azure DevOps, or similar defect-management tools.
Good understanding of Agile/Scrum methodologies.
Strong analytical and problem-solving skills.
Good communication and documentation skills.
Ability to work independently as well as collaboratively within a team.
Preferred Skills:
Basic knowledge of SQL/database testing.
Understanding of API testing using tools such as Postman.
Basic knowledge of web technologies such as HTML, CSS, and JavaScript.
Experience testing web and mobile applications.
Familiarity with basic automation concepts is a plus

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Remote - US

Compensation Range**:** $78,000-$117,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

#UST

#CB

#LI-YG1

#LI-Remote

Skills

Defect Tracking, Functional Testing, Integration Testing, Manual Testing, Agile, System Testing, Smoke Testing, SQL, Regression Testing

Benefits

Compensation range: $78,000.00 to $117,000.00 per year About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Job description