Influx is the global leader in pay-as-you-go support teams. Based in Melbourne, we operate globally with 1,100+ team members, helping growing brands and platforms deliver faster, higher-quality customer experiences.

Companies like Meshki, Yazio and Devicie rely on Influx to run flexible, high-performance support teams 24/7 - improving CSAT, NPS and customer value using a simple, turnkey service model, custom-built tech and AI workflows.

The Opportunity

We're hiring a marketing manager to own how Influx is found - across paid networks, LLMs and search - globally.

You'll run ongoing paid and organic distribution campaigns and improve how we show up every week, turning that work into more qualified leads at a lower cost. You’ll have one person in your team initially, with scope to grow the function as you prove incremental improvements or new opportunities.

Your job has one clear mandate: More ICP leads.

You’ll work in the Melbourne office, which is our global head office. The Melbourne office currently has nine people in it including our CEO, co-founders and senior leadership team. We’re part of the Forum workspace community in Cremorne.

Type of Things You'll Be Doing

Discovery & Positioning

Make it easier for target buyers to find Influx
Win the shortlist: make Influx the clear #1
Make every touchpoint, from first search to landing page, show why Influx is different
Track share of visibility on relevant channels and grow it month on month

Campaigns & Lead Generation

Build always-on campaigns that consistently reach our target buyers
Continuously test and improve each campaign - audience, message, structure
Extend proven campaigns to new products and services as they launch
Test new channels quickly, then scale or stop them based on results
Own the budget and prove the return on it

Ownership & Team

Own growth and distribution as a function - planning, budget, results, team
Lead and develop team members.
Build repeatable systems that grow over time.
Continuously improve how you work with other functions.
Earn additional scope and budget by proving incremental improvements.

What We're Looking for

Proven experience as an exceptional marketer - build campaigns that stand out
Proven experience generating leads and revenue via distribution channels
Proven experience working in B2B marketing - communicating to multiple buyers
Proven ability to diagnose and fix go-to-market problems with stakeholders
End-to-end campaign experience across multiple channels
Extremely comfortable with data models, attribution and proving ROI
Eager to learn, be proven wrong and change approach every week

How We Work (Our Values)

Treat others as you want to be treated
Do what you say you're going to do
Prioritize the listener
Create a high-performance work environment that supports real life outside of work

This is a hybrid position, requiring 3–4 days per week at our Cremorne head office. We’re looking for someone already based in the Melbourne area or already planning to move here.

Marketing Manager - Growth & Distribution - Global

Job description