Office Manager - People & Operations (Mandarin-Speaking)

Office Manager - People & Operations (Mandarin-Speaking)

Location: Blacktown, NSW

Employment Type: Full-time

Reports to: General Manager

About the Role

We are looking for an experienced Office Manager - People & Operations to join our growing food manufacturing business in Blacktown.

This is a hands-on role covering office management, HR support, workforce coordination and day-to-day operational support.

Working closely with the General Manager and site leadership team, you will help coordinate people, office and operational matters across the site.

Key Responsibilities

People & HR

• Provide day-to-day HR and people support to managers, supervisors and employees

• Support recruitment, onboarding, employee relations and workforce matters

• Maintain HR records and assist with compliance and employee documentation

• Support employee wellbeing, return-to-work and workplace matters

Workforce & Operations

• Work with supervisors to understand workforce needs and operational priorities

• Assist with workforce coordination, labour reporting and related administration

• Follow up actions and help ensure decisions are implemented

• Assist with workforce and organisational initiatives

Management Support

• Work closely with the General Manager on people and operational matters

• Provide practical administrative support, information and feedback

• Help connect management decisions with day-to-day site operations

• Build effective working relationships with supervisors and employees

• Identify issues early and support practical solutions

Office Management

• Manage day-to-day office administration

• Coordinate uniforms, suppliers and other office requirements

• Support internal communications, site events and business initiatives

• Liaise with Head Office and external providers as required

About You

• Previous experience in Office Management, HR/P&C, HR Advisory, Business Support or a similar people-focused role

• Experience supporting HR, recruitment, employee matters and general workforce administration

• Fluent in English and Mandarin, with strong communication and interpersonal skills across all levels of the organisation

• Strong organisational, problem-solving and time management skills, with the ability to manage multiple priorities independently

• Good understanding of Australian employment practices and HR processes

• High level of discretion, confidentiality and professionalism

• Experience in food manufacturing, FMCG or a similar operational environment, and exposure to return-to-work matters, would be highly regarded