Principal Product Manager (Devices & eCommerce Marketplace)

• This is a Staff or Principal level Product Manager role with end-to-end ownership of Devices & and our digital shopping Marketplace, including defining what best-in-class digital shopping looks like for the next generation of connected consumers

• You’ll set the bar for how connectivity devices are discovered, evaluated, and purchased online, then back it with the operational infrastructure to deliver: inventory, fulfillment, reverse logistics, and everything in between

• You’ll own adjacent programs too, protection, trade-ins, upgrades, and financing, and be responsible for the full arc from 0-to-1 design through scaled operations

• This is a business-critical surface with direct impact on conversion, revenue, and retention and a true growth lever for the Company

• You’ll work closely with the leadership team to set direction, and partner across Growth, Operations, and Engineering to bring it to life

• Success in this role requires strong judgment, a bias for action, and the ability to drive clarity and outcomes in complex, cross-functional environments

• We expect PMs to operate with a high degree of ownership. That means making principled decisions with imperfect information, aligning teams around clear direction, and holding a high bar for execution and results

• Define and own the multi-year roadmap for Devices & eCommerce Marketplace, setting strategy, aligning stakeholders, and translating vision into shipped products

• Lead device-adjacent programs including protection plans, trade-ins, financing, and upgrade cycles — from 0-to-1 design through scaled operations

• Partner with Growth and Marketing to design device promotions, launch experiments, and drive conversion improvements across the acquisition funnel

• Drive revenue, conversion, and margin through rigorous data analysis, A/B testing, and continuous iteration

• Build logistics and fulfillment capabilities — working across engineering and operations to handle inventory, order management, and reverse logistics at scale

• Define and evolve the supplier and partner ecosystem, including negotiating with OEMs, distributors, and third-party service providers

• Collaborate deeply with Engineering, Design, Customer Support, and Operations to deliver cohesive, high-quality experiences

• Operate as a force multiplier for your teams — removing blockers, making hard calls, and keeping execution on track

• How we Work:

• PMs at US Mobile are strategic builders, cross-functional leaders and hands-on owners

• You’ll be expected to get deep and zoom out just as fast to communicate strategy to leadership

• We move quickly, we hold high bars, and we care deeply about our Customers

• We’re a fast-paced, highly collaborative, fun environment packed with highly motivated teammates

Benefits

• Gym reimbursement

• Free cellular service on the best network in the US

• Free lunch in NYC office & fully stocked kitchen

• Metrocard reimbursement

• Flexible working hours- 7+ years of product management experience, with at least 2 years in a senior or staff-level IC role with meaningful scope and ownership

• Experience negotiating with hardware vendors, OEMs, or commercial partners

• Deep experience in digital shopping, marketplace, eCommerce, or leading consumer tech platforms

• Bachelor’s degree in Computer Science, Engineering, or a related field

• Growth and experimentation background; you’ve designed and shipped A/B tests, conversion experiments, or monetization changes

• Demonstrated track record of shipping high-impact products end-to-end

• Strong analytics and data-driven decision making experience