Principal Product Manager (Enterprise Data Solutions)

• Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy

• Toast is looking for a Principal Product Manager to join our Enterprise Data Solutions (EDS) organization

• EDS is Toast’s central data organization — building the trusted, scalable foundation that enables every domain to operate with data confidently

• You will own the data platform and the self-service experience that domain technical data teams operate within

• Your stakeholder is the engineer, the analyst, the domain data team building and maintaining data products across Toast’s ecosystem

• You own the platform roadmap — what capabilities exist, what gets built next, and how the self-service experience evolves as domains mature

• You design paved paths that make the right way the easy way, drive adoption of platform capabilities, and partner deeply with Data Engineering & Platform as Data Governance to define what the ecosystem needs to become

• As domains grow more independent, your work becomes more critical — the platform is what makes decentralized operation sustainable at scale

• Own the platform product roadmap — catalog, semantic layer, observability, access management, lineage, and self-service tooling — prioritizing by what unlocks domain independence

• Design and evolve the self-service experience: discovery, onboarding, certification workflows, and documentation

• Run discovery with domain technical data teams — understand their needs, pain points, and maturity — and translate into platform requirements

• Design the paved paths, templates, and tooling domain teams follow to build and maintain data products — ensuring governance standards are enforceable through platform capabilities

• Drive platform adoption. Measure whether teams are using what you shipped and iterate until they are

• Partner hand-in-hand with Data Engineering & Platform — they build and operate the platform; you define what it needs to become and why — balancing new capability against reliability and operational excellence

• Ensure domain maturity progression is unblocked by tooling — teams ready to advance have what they need

• Maintain interoperability — data products built by any domain are discoverable, governed, and consumable by others (humans and AI agents)

Benefits

• Peer and company recognition programs

• Unlimited Vacation

• Sabbatical opportunity after five years

• Professional Development Reimbursement Program

• Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend

• Various peer and company recognition programs

• 401(k) and matching

• Medical, Dental, & Vision Coverage

• Subsidized backup childcare

• Mental Health Benefits- Experience in restaurant tech, fintech, or B2B SaaS preferred

• 7+ years in product management, with significant experience in data platforms, developer tools, or infrastructure products

• Experience designing for technical teams as the customer — building tools, frameworks, and paved paths that engineers and analysts adopt willingly

• Deep understanding of the modern data stack: warehouses, orchestration, semantic layers, catalogs, data quality frameworks, observability

• Track record shipping platform capabilities that enable self-service at scale

• Familiarity with data mesh or federated data architecture — strong systems thinker who designs operating models and platform experiences, not just features

• Experience operating in strategic ambiguity — this function is being built, not inherited

• Familiarity with AI enablement and experience defining platform adoption metrics preferred