Product Management Director

Position Summary

The Director of Product Management leads the definition, development, and delivery of Henderson Companies digital products. Reporting to the Sr Digital Innovation Director, this role translates enterprise digital strategy and research insights into actionable product roadmaps, requirements, and measurable business value. This role focuses on product execution, user-centered discovery, and cross-functional delivery while maintaining clear boundaries from enterprise transformation.

 

Essential Job Functions & Accountabilities

Product Strategy & Roadmap

Define and own the product vision and roadmap, ensuring alignment with Henderson’s internal and external users and overall innovation strategy.

Establish clear product objectives and key results tied to business outcomes, efficiency gains, and client value creation.

Advocate for user-centric product development grounded in research, testing, and feedback from engineers, clients, and internal stakeholders.

Establish product KPIs and success metrics and track value realization.

Product Management & User Understanding

Lead the end-to-end product lifecycle from concept to release, including discovery, definition, design, development, and deployment.

Partner with software engineering to translate requirements into technical deliverables and ensure timely, high-quality releases.

Manage and communicate product backlogs, prioritization, and sprint objectives using agile methods adapted to Henderson’s workflow.

Lead user interviews, workflow observation, and data analysis to deeply understand user behaviors and needs.

Synthesize findings into validated problem statements and actionable requirements.

Develop success metrics and performance tracking to evaluate adoption, ROI, and impact.

Stakeholder Engagement & Change Enablement

Serve as the primary liaison between product and internal business units, ensuring strong communication and shared understanding of goals.

Facilitate cross-functional collaboration and champion new digital workflows that integrate with the firm’s engineering operations.

Develop adoption strategies for product rollout and ongoing usage.

Monitor performance, usage analytics, and ROI to drive continuous improvement.

Communicate progress and product outcomes through executive updates, demonstrations, and training sessions.

Team Leadership

Build and lead a cross-disciplinary product team to support short and long-term product development.

Foster a culture of curiosity, experimentation, and value creation within the innovation and product development teams.

Core Competencies

Communication

Breaks down communication barriers and drives a timely exchange of critical information.

Unites diverse ideas to achieve best results.

Communicates comfortably with a wide variety of stakeholders, adapting naturally to ensure message is clear and appropriate for the audience and situation.

Integrity

Leads with humility and tenacity, sharing lessons learned to help others build resiliency.

Demonstrates great care and consideration for others, acting boldly to do the right thing.

Aligns actions and words and prioritizes candor to build trust and a culture of accountability.

Quality Orientation

Drives process improvements, employee development, and strategic upskilling that align with the future needs of the industry to keep the company competitive.

Communicates the passion and vision that motivates others to achieve high-quality outcomes and an exceptional client experience.

Empowers others to navigate ambiguity maintaining consistent standards of service and results, even when faced with challenges.

Teamwork/Inclusion

Acts with a sophisticated level of empathy and emotional maturity to build community, strong networks, and high-performing teams.

Values the advantages of diversity, fostering a culture of partnerships that leverages a diverse workforce and connects people through work to create success.

Normalizes discussions of diverse, sensitive societal topics.

Continuous Learning

Interfaces with industry leaders to maintain accurate pulse of relevant market/s and advance company goals.

Builds an environment that rewards learning, initiative, and innovative ways of doing things.

Aligns leadership development with current and future company needs.

Functional/Technical Expertise

Clarifies company vision, goals, and strategies, aligns performance metrics appropriately, and provides ongoing leadership to maximize success.

Leverages expertise and depth of experience to manage risks with opportunity.

Wins buy-in and consensus by building solid businesses cases and making decisions in the best interest of the firm and with respect to all stakeholders.

Leadership

INSPIRES THE ORGANIZATION

Personifies the values of the organization, defining and embodying the organizational culture and vision.

Leads purposefully through ambiguity and change, exhibiting a determined, futuristic mindset and the ability to inspire and empower others to bring ideas to life.

FOCUSES ON CLIENT EXPERIENCE

Embraces change, proactively seeking ways to ensure the company is ready for the future needs of our clients.

Sees client services as a dynamic process that requires an evergreen, innovative approach, developing and leading long-term business strategies and solutions that keep the firm competitive.

DEVELOPS THE STRENGTHS OF OTHERS

Mentors and enables leaders to build strong, diverse, change-ready teams, playing a key role in bringing on strategic and top talent when necessary.

Speaks with candor, even when it is difficult or uncomfortable to ensure others are continuously learning and growing. 

DRIVES ACCOUNTABILITY, QUALITY, AND INNOVATION

Fosters a climate where all employee-owners feel accountable for the firm’s financial success and responsible for producing high-quality work.

Empowers others to contribute imaginative solutions and challenge the status quo, rewarding the spirit of innovation, especially when change is necessary.

Required Education, Experience, Licenses & Technical Competencies

Bachelor’s degree in Engineering, Computer Science, Business, or related field required, Master’s degree or MBA preferred.

10+ years of professional experience in engineering, product management, software development, or digital transformation, ideally within AEC or a related technical industry.

Demonstrated experience leading multidisciplinary teams and managing complex projects, products, or platforms from inception to launch.

Strong understanding of agile frameworks, product lifecycle management, and data-driven decision-making.

Proven ability to collaborate effectively across business, technical, and creative disciplines.

Must demonstrate proficiency in all core competencies as described and characterized in this job description.

Physical & Other Requirements

Prolonged periods of sitting or standing at a desk and working on a computer.

Ability to read, write and communicate in English.