Product Manager

Key Responsibilities :

• Product Strategy & Roadmap: Define and maintain the product vision, strategy, roadmap, and priorities in alignment with Nayla’s business objectives and growth plans.

• Product Ownership: Own products and features throughout their lifecycle, from discovery and requirements definition through development, launch, measurement, and continuous improvement.

• Customer & Market Understanding: Identify customer needs, pain points, market opportunities, and competitive insights to shape product decisions.

• Requirements & Prioritization: Translate business and customer requirements into clear product requirements, user stories, acceptance criteria, and prioritized backlogs.

• Cross-functional Leadership: Work closely with Engineering, Design, Credit, Risk, Operations, Compliance, Finance, and other stakeholders to ensure successful product delivery.

• Digital Lending: Develop and improve digital lending journeys, including onboarding, application, credit assessment, financing, disbursement, repayment, and customer servicing.

• Data & Analytics: Define product KPIs and use customer, operational, and business data to evaluate product performance and drive decisions.

• Product Delivery: Partner with Engineering and Design teams to ensure timely delivery of high-quality features while balancing customer value, business impact, technical feasibility, and regulatory requirements.

• Risk & Compliance: Ensure product development considers SAMA requirements, internal policies, risk controls, data privacy, and applicable regulatory requirements.

• Stakeholder Management: Communicate product priorities, progress, risks, and decisions clearly to senior management and relevant stakeholders.

• Continuous Improvement: Monitor product performance and customer feedback and continuously optimize products, processes, and user journeys.