Product Manager

About the Company

Role: Product manager with marketplace experience.

Location: Irving, TX

Onsite job

About the Role

Lead the end-to-end product lifecycle for third-party delivery integrations, including roadmap creation, execution, testing, and optimization.

Responsibilities

• Conduct deep analysis of operational, customer, and partner data to identify pain points, drive strategy, and measure performance.

• Define KPIs and build performance dashboards to monitor third-party delivery experience across key customer and business metrics (conversion, speed, NPS, cost per order, etc.).

• Collaborate with engineering and external partner teams to implement technical solutions that improve order success rates, reduce cancellations, and increase fulfillment accuracy.

• Identify and implement new growth levers, such as expanded delivery assortment, upsell opportunities, and geo-based promotions.

• Improve product-to-shelf accuracy and reduce customer friction across delivery touchpoints, from ordering to handoff.

• Manage multiple stakeholders including Marketing, Store Operations, Legal, Finance, and Business Development to align on strategy, execution, and reporting.

• Design and run A/B tests to validate hypotheses and iterate on product ideas quickly.

• Continuously evaluate the competitive landscape and third-party delivery ecosystem to inform product strategy.

Qualifications

• Masters or equivalent experience in product management, strategy, or digital delivery.

• Minimum 5–7 years of experience in B2C product management, with strong knowledge of digital marketplaces, e-commerce, or last-mile logistics.

Required Skills

• Analytical and data-driven; able to form insights from large data sets and translate them into action.

• Track record of delivering measurable improvements in digital product performance.

• Experience working with external technology partners and APIs.

• Proven leadership ability to drive cross-functional alignment and stakeholder management.

• Strong communication and presentation skills.

Preferred Skills

• Product management & agile methodologies.

• Customer journey mapping.

• Third-party platform integrations (APIs, data sharing).

• Financial modeling & business case development.

• SQL and/or dashboarding tools for analytics.

• Process optimization & experimentation (A/B testing).

• KPI definition and metric reporting.

• Stakeholder & project management.

Tools Required

• Excel (advanced analytics & modeling).

• PowerPoint (executive-level storytelling).

• Power BI / Tableau (dashboarding and insights).

• Figma / Miro (design and collaboration).

• JIRA / Confluence (agile collaboration).

Pay range and compensation package

[Pay range or salary or compensation]

Equal Opportunity Statement

[Include a statement on commitment to diversity and inclusivity.]