Product Manager (Spaces)

• Product management here at Envoy is the most critical role in ensuring customers and their end-users love the products they use

• Every decision you make will directly impact tens of thousands of workplaces around the world and their millions of occupants, be them employees, visitors, contractors, etc

• Envoy seeks to deliver next-level operational efficiency, data-drivenness, safety, and security for everyone involved, and our solutions must be highly thoughtful about this at scale

• You will be responsible for this for your product or product line. This isn’t an easy job, but if high stakes is your game, you’ll enjoy things a lot

• We are currently looking for product leadership to own and evolve our Workplace platform. This is the system that actually makes offices work

• Think reserving desks, rooms, and parking spots, plus deliveries, space management, move management, and a whole lot more. Our goal is simple (but not easy!): make workplace operations dramatically more efficient while delivering experiences that feel seamless to employees

• The purpose is more than operations and experiences; it’s about delivering real value to businesses by helping save money (and time) with managing complex spaces. There’s a lot of surface area, a lot of edge cases, and a lot of opportunity to make something that is complicated, feel obvious

• We’re currently a small and nimble product team looking to grow from leadership previously being spread throughout product design roles, product marketing, engineering management, and we even have some IC engineers running their products externally

• Needless to say, we recognize this isn’t going to scale, and we want to get ahead of it with your ownership and help. This brings inward opportunity too – as the product team grows, we’ll need product line leaders and organizers, and we’d much rather promote from within when possible. But for now, this is an IC PM role as that’s the immediate need

• Meticulously own vision, roadmap, strategy, and execution of your products

• Launch products and be ultimately responsible for the success/failure of the products/features based on the goals/metrics you define

• Push for quality and urgency despite constant challenges for one or the other. You need to enjoy this battle

• Be the primary switchboard and gather feedback from customers directly, our sales/success teams, and others cross-functionally to create an opinion and get things iterated, built, and launched. You must be good at rational decision-making; not everyone will always agree, yet you’ll still need their support

• Be the point person to customers during beta or high-iteration periods in products. And you’ll run internal dogfooding

• Story-tell internally the importance of what we’re building to engineering ICs, designers, researchers and the general company, encouraging bottoms up ownership, creative thinking and internal contribution

• Own much of pricing and packaging, and you’ll ensure sales training happens as you expect for your products. There is no throwing-over-the-wall allowed here

• You’ll bring your existing product processes and help us all elevate our product execution

• And yes, it has to be said, roles change over time; this job description is dynamic, you need to be comfortable in an environment where things can change a lot

Benefits

• Flexible time off to help you relax and recharge

• Learning and development stipends

• Full health coverage for you and your dependents

• A remote working credit to set up your home office

• $100 monthly wellness credit

• $100 headphone credit every 2 years

• A 401K, so you can invest in your future

• 12 weeks of paid parental leave- An undergraduate degree in Computer Science, Engineering, or a quantitative field

• 5+ years of experience in Product Management, preferably in B2B with enterprise exposure and 0-1 product building experience

• You have high empathy and humility and understand you’re always learning. You’re also aggressively a believer that everyone you work with must be this way too

• You create and hold yourself and your team to success metrics. You are data-driven, relying on numbers to persuade versus necessarily just high-paying customer anecdotes

• You thrive in ambiguous, low-guidance environments. You seek accountability and to own the success (and failure!) of everything you work on

• You believe teams being in-office are the best way to solve problems fast and build great products

• You look for all these same values from your current and future teammates and would be disappointed and even consider departing if we compromised too often. You want to be part of a like-minded team and culture

• You are impatient and expect things sooner than in a couple weeks, months or quarters

• You have a passion for workplaces, have strong end-user intuition and demand products you yourself can proudly use daily

• You have a high bar for everything you build, including the way it looks and feels, spending the time necessary to achieve quality to winning standards. Especially in Enterprise software, notorious for putting quality by the wayside

• You often tinker with new AI tooling and general automation at home and work to always be better and more effective