Product Manager

• We are seeking a Product Manager II to join our team and oversee Non-steerable Asset Optimization capabilities within our Flex platform

• In this role, you will be responsible for the core user experience of optimizing non-steerable devices, ensuring utility program managers can seamlessly manage demand response programs at scale

• This mission-critical role focuses on our Predictive Capacity Dispatch (PCD) capability, which enables utilities to predictably rely on the load shed of non-steerable devices—such as smart thermostats—to achieve a flat, sustained level of load reduction during peak event windows

• You will guide client readiness, collaborate on dispatch strategy, and manage OEM compatibility to ensure our most sophisticated non-steerable dispatch capabilities are scalable, resilient, and easy to use

• Develop and articulate a clear product strategy for our Non-steerable Asset Optimization capability

• Collaborate closely with engineering and design to shape strategy & roadmap, prioritize the most valuable problems to solve, and launch MVPs to quickly validate hypotheses in that strategy

• Lead iterative product & design thinking to continuously measure, learn, and enhance user experience in our utility-facing products

• Build a deep and data-driven understanding of customer needs, pain points, and real-life behaviors across programs

• Drive user research with clients at every stage of product development

• Define, monitor, measure, analyze, and report on key metrics for your products

• Partner closely with Designer, Engineers, fellow PMs & User Researchers, Marketers, Account Managers and more across the business to align on core user problems (or JTBD) and uncover shared opportunities together

• Champion a culture of continuous learning, feedback, and iteration

Benefits

• Medical: We offer robust medical, dental, and vision coverage for you and your family. Coverage begins on the first day of the month following your start date.

• Flexible PTO & Holidays: Recharge with our flexible paid time off policy and a heap of company holidays. Take the time you need when you’re under the weather.

• 401k Match: We know saving for the future is important, so we help contribute to your retirement with a 3% match that vests immediately and is eligible after 90 days of service.

• Parental Leave: We provide a generous 16 weeks of fully paid leave for birthing parents and 8 weeks of fully paid leave for non-birthing parents, plus support programs.

• Learning and Development: Take charge of your career development with courses tailored to your interests and goals.- A user-first mindset that advocates for the pursuit of simple, elegant solutions, while balancing ambiguity and technical constraints

• Growth-minded and well-versed in giving and receiving constructive feedback, with a commitment to collaborative problem-solving

• Experience leading horizontal, multi-team efforts around shared business goals or questions, embedding discovery throughout your process

• Excellent communication and storytelling skills, with an ability to clearly articulate your narrative to both technical and non-technical, internal and external client audiences alike

• 2+ years experience leading product teams to understand highest value pain points, market opportunities, and delivering on them

• Experience working in multiple industries and/or in startup environments

• Fluency in Agile environments, meeting cadences, etc

• Comfortable jumping into complex technical domains with curiosity and humility

• A deep curiosity for exploring responsible efficiency opportunities with AI- Application Deadline: October 1, 2026