
Program Manager, Cybersecurity Risk
Holland America Line
Job description
The Cybersecurity Risk Program Manager is responsible for driving the execution and continuous improvement of the enterprise Cybersecurity Risk Management Program across a global portfolio of operating companies and brands. This role serves as the operational driver for cybersecurity risk governance, coordinating and facilitating risk management activities across multiple business units, geographic regions, and technology organizations to ensure consistent identification, assessment, prioritization, treatment, and reporting of cybersecurity risks.
The Cybersecurity Risk Program Manager partners closely with Governance, Compliance, Global Cybersecurity Service domains, Information Technology, Privacy, Legal, Internal Audit, Sourcing, and business leadership to drive a consistent and scalable cybersecurity risk management program that aligns with the organization's cybersecurity strategy, enterprise cybersecurity risk framework, and business objectives.
This position requires strong program management, stakeholder engagement, analytical, and communication skills to coordinate complex, cross-functional initiatives across a global enterprise while enabling informed, risk-based decision making.
Essential Functions:
Cybersecurity Risk Program Leadership
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Drive the day-to-day execution of the global Cybersecurity Risk Management Program and operational functions.
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Ensure the development and maintenance of the cybersecurity risk management framework, operating model, processes, procedures, and governance documentation.
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Coordinate enterprise cybersecurity risk assessment activities across applications, infrastructure, cloud services, operational technology, third-party providers, and business initiatives.
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Drive continuous improvement of the cybersecurity risk program through process optimization, automation, and governance maturity initiatives.
Enterprise Risk Operations
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Facilitate and coordinate maintenance of the Enterprise Cybersecurity Risk Register and IT Cybersecurity Risk Register to ensure risks are appropriately documented, assessed, prioritized, and treated.
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Coordinate the lifecycle of cybersecurity risks, including identification, analysis, treatment, acceptance, monitoring, and closure.
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Facilitate risk review meetings with business, technology, and cybersecurity stakeholders.
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Track remediation plans, risk acceptance decisions, and mitigation progress.
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Monitor emerging cyber threats and technology risks that may impact enterprise risk exposure.
Cross-Brand Risk Coordination
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Serve as the central coordinator for cybersecurity risk activities across multiple global brands and operating companies.
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Promote standardized risk assessment methodologies while accommodating business-specific regulatory and operational requirements.
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Facilitate collaboration between corporate cybersecurity teams and brand-level security organizations.
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Share risk trends, lessons learned, and leading practices across the enterprise.
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Support integration of acquired businesses into the enterprise cybersecurity risk management program.
Program Management
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Develop and manage annual cybersecurity risk program roadmaps, milestones, deliverables, and operational plans.
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Coordinate cross-functional workstreams supporting enterprise cybersecurity risk initiatives.
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Maintain program schedules, action registers, dependencies, and issue logs.
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Monitor program performance, resource needs, and operational metrics.
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Support strategic cybersecurity initiatives by integrating risk management into project governance and technology delivery processes.
Executive Reporting & Metrics
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Support the development of executive dashboards, key risk indicators (KRIs), key performance indicators (KPIs), and operational metrics for cybersecurity risk.
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Assist with preparation of risk reports for executive leadership, cybersecurity governance committees, enterprise risk committees, and audit committees.
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Communicate risk in clear business terms to technical and non-technical stakeholders.
Governance, Compliance & Continuous Improvement
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Coordinate policy exception reviews, risk acceptance documentation, and governance approvals.
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Support internal audits, external audits, customer assessments, and regulatory examinations by providing risk documentation and evidence.
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Identify opportunities to enhance cybersecurity risk methodologies, reporting capabilities, and governance processes.
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Support implementation and optimization of Governance, Risk, and Compliance (GRC) platforms.
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Promote automation, workflow improvements, and standardized reporting across the cybersecurity risk program.
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Benchmark program maturity against industry best practices and recommend strategic enhancements.
Knowledge, Skills & Abilities:
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Scope: Oversees enterprise-wide cybersecurity risk management activities, frameworks, assessments, reporting, governance, and cross-brand coordination.
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Problem-solving: Addresses gaps in risk processes, remediation tracking, governance maturity, and cross-functional alignment to strengthen enterprise risk posture.
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Impact: Improves organizational resilience by ensuring risks are consistently identified, prioritized, communicated, and mitigated across global operations.
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Leadership: Influences diverse stakeholders, guides global teams, and drives adoption of standardized risk methodologies and governance improvements.
For all roles:
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Knowledge: Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques.
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Skills: Strong time management and organizational skills
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Abilities: Ability to maintain reliable and consistent attendance / Capacity to be punctual and meet deadlines / Ability to collaborate effectively with colleagues and work as part of a team / Demonstrated professionalism in all interactions and tasks.
Essential/Minimum qualifications:
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Bachelor’s degree in Cybersecurity, Information Security, Information Technology, Risk Management, Computer Science, Business Administration, or a related field.
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Strong understanding of cybersecurity principles, technology risk, governance processes, and control frameworks.
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Excellent communication, facilitation, organizational, and stakeholder management skills.
Essential experience required:
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5+ years of experience in cybersecurity, information security, enterprise risk management, governance, compliance, audit, or related disciplines.
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3+ years of experience leading enterprise programs or cross-functional initiatives within a complex global organization.
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Experience managing project and program risks.
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Demonstrated ability to manage multiple priorities across geographically dispersed teams.
Travel: No or very little travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
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Health Benefits:
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Cost-effective medical, dental and vision plans
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Employee Assistance Program and other mental health resources
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Additional programs include company paid term life insurance and disability coverage
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Financial Benefits:
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401(k) plan that includes a company match
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Employee Stock Purchase plan
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Paid Time Off
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Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
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Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
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Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
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Other Benefits
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Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
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Personal and professional learning and development resources including tuition reimbursement
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On-site Fitness center at our Miami campus
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About Us
Carnival Corporation is the world’s largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf