QA Laboratory Test Engineer

PRIMARY FUNCTION:

• Improve quality processes and testing as they apply to the production and quality of wire and cable products to ensure the highest quality at a competitive cost

• Gather, manipulate and use technical data and analysis to identify and resolve quality issues

AREAS OF RESPONSIBILITY:

• Responsible for performing laboratory testing and quality control activities to ensure raw materials, in-process products, and finished products meet established quality, safety, and regulatory requirements.

• Performs laboratory (dimensional, physical, mechanical) testing of cable products in accordance with CSA, UL standards and customer specifications.

• Prepares and issue Certified Test Reports (CTR) based on customer requirements.

• Identify and report out-of- specification or quality abnormalities test results to QA management.

• Conduct in-process inspections, spot checks and finished-product audits and provides timely feedback to Production.

• Analyze laboratory test results, weight-audit, and product statistical data to monitor product quality performance and trends.

• Support product development and trial runs through scheduled testing and timely feedback to Production, PVC, and Engineering teams.

• Inspect incoming materials and approve release or initiate NCMRs for non-conforming materials.

• Support NCMR disposition, corrective actions, and close-out activities.

• Develop quality standards, SOPs, work instructions, and test methods based on CSA/UL standards and customer specifications.

• Prepare Inspection and Test Plans (ITPs) in accordance with applicable standards  (CSA, UL) and customer requirements.

• Perform testing during customer witness inspections and CSA/UL surveillance audits.

• Lead root-cause analysis (RCA) using statistical tools and recommend corrective actions to reduce defects.

• Investigate customer complaints and supplier quality issues and recommend corrective actions.

• Implement product containment for quality issues and customer complaints.

• Maintain laboratory cleanliness, laboratory equipment calibration, and records.

• Support internal and external audits by providing accurate laboratory documentation.

• Maintain sample retention and traceability in accordance with quality requirements.

• Follow laboratory safety procedures for chemical handling, storage, and disposal.

• Support Quality Engineer in developing Quality Control Plans and applying quality tools.

• Support the implementation of quality improvement and operational plans.

• Provide support to production operator in demonstrating correct test inspection.

• Perform other quality-related duties as assigned.

EXPECTED RESULTS:

• Improvements to product quality by following Nexans standards

• Continuous quality improvement using systems and cross functional team collaboration

• Long term problem solving support, supplementing training, and documentation

REQUIRED SKILLS & QUALIFICATIONS:

• A graduate of any Engineering course (preferably electrical or electronics) with minimum of 4-5 years relevant experience working in a manufacturing environment

• ASQ Certified Quality Engineer (CQE) or equivalent

• Has Six Sigma Green Belt Certification (black belt is an asset)

• Has ISO 9001 Lead auditor or ISO 9001 Internal auditor certification

• In-depth knowledge on Quality tools, Statistical Process Control (SPC), cpk, FMEA, PQP, QCP, Fishbone/Ishikawa, 5 Why Analysis, 8D principles, PDCA

• Strong understanding of CSA and UL standards

• Strong data analytical skills

• Excellent communication skills

• Strong Quality Laboratory background (background in cable industry is an asset)

• Shows strong initiative and adaptable to change and detail-oriented

• Has a capability to understand customers' requirements and constraints (internally and externally)

• Has a capability to objectively assess the degree of compliance to a referential or standard for a process or activity