Job description

Role Description

This part-time remote Operations Coordinator role at BCS GROUP - BA CONSULTING AND SERVICES focuses on supporting day-to-day operational activities across projects and internal processes. The Operations Coordinator will monitor workflows, track deadlines, and ensure that documentation and administrative tasks are completed accurately and on time. This role includes coordinating communication between internal teams and clients, preparing reports, updating operational systems or databases, and following up on action items. The Operations Coordinator will also assist with scheduling, organizing virtual meetings, and handling basic customer service inquiries to maintain smooth and efficient operations.

Qualifications

Strong Analytical Skills to review data, monitor performance metrics, and support process improvements.
Excellent Communication abilities to interact clearly with internal teams and clients in written and verbal formats.
Operations Management knowledge to coordinate workflows, support project execution, and maintain efficient processes.
Customer Service experience to respond to inquiries professionally and maintain positive client relationships.
Administrative Assistance skills to manage documentation, scheduling, data entry, and general office support tasks.
Proficiency with common productivity tools (e.g., spreadsheets, word processing, online collaboration platforms).
Ability to work independently in a remote environment, manage time effectively, and prioritize multiple tasks.
Prior experience in operations, coordination, or administrative roles; postsecondary education in business or a related field is an advantage.