
Quality Engineer (QE) SDET
Apptoza
Job description
Quality Engineer (QE) SDET
Toronto ON , Hybrid
Job Title:
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Quality Engineer (QE) SDET AI Chatbot Validation Key Roles Responsibilities Validate chatbot responses for accuracy| relevance| completeness| and consistency.
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Create and execute test scenarios| test cases| and regression test suites.
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Identify hallucinations| incorrect responses| formatting issues| and knowledge gaps.
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Perform chatbot conversation analysis and recommend quality improvements.
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Develop and maintain test automation for chatbot validation where possible.
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Work closely with developers| AI engineers| and content teams to resolve defects.
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Track| document| and report defects| test results| and quality metrics.
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Support UAT| release validation| and production quality monitoring.
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Key Skillsets5 Yrs of strong QA SDET Test Automation experience.
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Experience testing AI| LLM| GenAI| chatbots| virtual assistants| or conversational platforms.
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Knowledge of prompt engineering concepts
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Experience with Jira| Confluence| GitHub| and Agile delivery.
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Experience with API testing and automation frameworks.
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Strong analytical and troubleshooting skills.
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Experience with Python| Selenium| Playwright| PyTest| or similar tools.
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Strong communication and documentation skills.