SCOPE:

The Quality Manager will lead, develop, and maintain a robust Quality Management System (QMS) while championing continuous improvement initiatives throughout the organization. This position partners cross-functionally with operations, engineering, purchasing, and suppliers to ensure compliance, performance excellence, and customer satisfaction.

EDUCATION:

Bachelor’s Degree in Engineering, Technology, or equivalent experience.

EXPERIENCE/ REQUIREMENTS:

7+ years of relevant quality experience in a manufacturing environment

2–3 years of supervisory experience preferred

Technical Expertise:

Strong knowledge of ISO9000 requirements and QMS implementation

In-depth understanding of inspection techniques and instrumentation

JOB FUNCTIONS:

Quality Systems & Compliance

Lead and maintain ISO9000-compliant Quality Management Systems including controlled documentation and internal auditing program

Manage and improve a closed-loop Corrective and Preventive Action (CAPA) system with emphasis on trend analysis and a strong focus on driving root cause analysis

Ensure inspection processes comply with internal quality standards

Oversee calibration of all test and measurement equipment

Champion quality improvement initiatives across departments

Drive process re-engineering efforts to improve product and order realization

Supplier Quality

Assess supplier product specifications and quality plans

Establish supplier quality performance criteria and monitor performance

Supervise supplier audit programs

Collaborate with purchasing to improve supplier quality metrics

Reject nonconforming materials and act as liaison to facilitate supplier communication, mutual understanding and correction/prevention.

Inspection & Technical Oversight

Utilize analytical methods to target and prioritize incoming inspection efforts

Verify quality of production materials and final product prior to shipment · Ensure proper application of metrology principles and inspection instruments

Leadership & Performance Management

Supervise and develop direct reports

Establish and track departmental performance metrics · Develop training programs and annual skill assessments

Ensure understanding and adherence to quality standards

Promote ethical, professional conduct and policy compliance

Organizational Support

Support corporate and departmental objectives

Ensure alignment with quality policy and business vision

Work cross-functionally to ensure downstream customer satisfaction

Drive continuous improvement initiatives

What We’re Looking For

Proven critical thinking and problem-solving capability

Data-driven decision making

Strong leadership and accountability

Ability to influence cross-functional teams

Continuous improvement mindset

High level of integrity and professionalism

All of the above functions are essential for the position. Reasonable accommodations for disabilities (as defined in the Americans with Disabilities Act) will be made. All qualification/requirements listed indicate the minimum levels of knowledge, skills, experience and/or abilities deemed necessary to perform effectively. Quality is a critical factor of job performance. This position description is not to be construed as an exhaustive statement of accountabilities, duties, responsibilities of requirements. Any individual may be required to perform any other job-related activities or functions requested by his/her manager, subject to reasonable accommodation.

Full time

QUALITY MANAGER

Job description