Quality Systems Manager (Non-IT)

This role supports the global logistics and storage services within a transportation division, focusing on quality assurance and compliance.

Key Responsibilities Include

• Developing and maintaining a comprehensive Quality Management System (QMS) to define policies, procedures, and performance metrics.

• Managing supplier qualification, audits, inspections, and ensuring adherence to quality standards.

• Reviewing and negotiating quality agreements and handling incident management, root cause analysis, and corrective actions.

• Supporting risk management, change control, and ensuring compliance with regulatory requirements and industry standards.

• Overseeing documentation, data management, and quality control activities, including inspections and self-audits.

• Developing and delivering training programs on quality standards and processes.

• Leading process improvement initiatives using methodologies like Lean Six Sigma.

• Monitoring customer feedback to enhance service quality.

• Managing a team by evaluating performance, organizing work, and fostering effective communication.

• Ensuring regulatory adherence and maintaining necessary certifications and licenses.

Qualifications Include

• Bachelor's degree in a relevant field; certifications such as ASQ CQA, CPHQ, ISO 9001 Lead Auditor, Lean Six Sigma preferred.

• 5+ years in quality assurance within regulated environments; 2+ years in management.

• Strong knowledge of compliance, audit processes, and regulatory standards.

• Excellent communication, leadership, organizational, and problem-solving skills.

• Ability to work independently, with team, and travel if needed.

This is an onsite position with a focus on quality oversight, regulatory compliance, process improvement, and team management, supporting health-related logistics services.