Job description

Your future, as a receptionist at mydentist

** You’ll be joining us at our Kettering practice in 9 Headlands, Kettering, NN15 7ER. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk

The working pattern for this role is full-time within a busy practice operating from 8:00am to 8:00pm. Flexible shift patterns are available, including 8:00am to 2:00pm and 8:00am to 8:00pm shifts. We are ideally looking for candidates who are willing to work at least one 12 hour shift per week. A 12-hour shift includes a one hour lunch break and two 15-minute rest breaks.

As a receptionist, you’ll be based on site in our practice, so home working is not possible.

Our practice offers**

Supportive and experienced team
A convenient location in the town center with local amenities, transport links and the Kettering train station is a 5 minute walk
Parking is available mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile** and our receptionists are key.

** What we offer**

£12.97 per hour
Holidays rising to 25 days (plus bank holidays)
Health and wellbeing support; including virtual GP and free counselling
Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
Recognition schemes and service awards
Training and development opportunities
With stable hours and a great work life balance

** What you'll be doing**

Welcome customers warmly – in person and over the phone
Keep appointments running smoothly and efficiently so everything flows well for the team
Share clear, helpful information tailored to each customer
Support daily and weekly tasks to keep the practice organised and compliant

** About you**

Friendly, caring and compassionate
Organised; can multitask and work towards KPI’s
Great at building relationships
Comfortable using computer systems (training provided)
Confident at working in a fast-paced environment
Able to diffuse challenging situations
Able to learn about our services

** Your future starts here**

Build a rewarding career with a supportive, inclusive team.

Click to apply now!