Sales & Business Systems Analyst

Location:

Dubai, UAE

Working Days:

Monday to Friday

Working Hours:

9:00 AM – 6:00 PM

Employment Type:

Full-time

Job Purpose

To support business operations through sales and data analysis, reconciliation, reporting and business system support, while working closely with different departments and external vendors.

Key Responsibilities

• Analyse sales and business data and prepare reports and management information.

• Support and maintain business applications, analyse and resolve system and data-related issues, and coordinate with relevant departments and software vendors for fixes and enhancements.

• Perform data analysis, validation, reconciliation and cleanup using Microsoft Excel.

• Prepare and verify business calculations, including incentives, commissions and claims as required.

• Prepare SQL queries and reports for business analysis and issue investigation.

• Support UAT, testing and validation of system changes and enhancements.

• Investigate data discrepancies and follow up on reported issues through to resolution.

• Support new system implementations, enhancements and other business projects.

Requirements

• Bachelor's degree in Business, IT, Computer Science, Finance or a related field.

• 2–4 years of experience in Business Analyst, Sales Analyst, System Analyst or a similar role.

• Strong Microsoft Excel skills with practical experience in data analysis and reconciliation.

• Strong analytical and problem-solving skills.

• Good understanding of sales and business data.

• Good knowledge of SQL is preferred.

• Experience with ERP and business applications is preferred.

• Experience with reporting tools such as SSRS is an advantage.

• Good understanding of UAT and system testing.

• Good communication and coordination skills.

• Ability to investigate issues independently and follow them through to resolution.

• Ability to work with both business users and technical teams.

• Any other tasks as required to support the business.