Salesforce Health Cloud & Agentforce Engineer

Role Overview:

This position involves designing, developing, and configuring Salesforce solutions with a focus on Health Cloud features, care plans, clinical data models, and provider/patient management. The manager will build Apex classes, triggers, Lightning Web Components, and Flows, participate in code reviews, testing, and deployment through CI/CD pipelines, and integrate Salesforce with external healthcare systems like HL7/FHIR APIs while ensuring compliance with healthcare regulations.

Key Responsibilities

• Translate business requirements into scalable technical solutions within Salesforce ecosystem.

• Configure and develop Health Cloud data models, including Patient, Provider, Care Team, and Clinical Data.

• Develop and test AI-driven experiences using Salesforce data, Data Cloud, and RAG patterns, including Prompt Builder templates.

• Implement and monitor agent testing, observability, guardrails, and ensure data security and compliance.

• Integrate Salesforce with external systems such as Epic, Genesys, MuleSoft, HL7/FHIR APIs.

• Collaborate with analysts, administrators, and architects to optimize release management, performance, and environment strategy.

Qualifications & Skills

• Minimum five years of Salesforce development experience with Apex, SOQL, Lightning Web Components, Flows, and Triggers.

• Bachelor’s degree required; Salesforce certifications including Platform Developer I and Agentforce Specialist are mandatory.

• Deep understanding of Salesforce Health Cloud, integration experience, and proficiency with APIs and version control tools.

• Experience with AI concepts, Data Cloud, Service Cloud, Marketing Cloud, and healthcare compliance such as HIPAA.

• Strong problem-solving, communication, stakeholder management skills, and ability to work collaboratively.

Additional Details:

The role requires travel to support client engagements and team collaboration. Applicants must be authorized to work in the U.S. without sponsorship. The position offers a comprehensive benefits package and competitive salary, with salary ranges varying by location.