Scrum Master (Plano, Texas)

Key Responsibilities

Agile Delivery & Team Coaching

• Facilitate Scrum ceremonies including daily stand-ups, sprint planning, retrospectives, and sprint reviews.

• Coach teams on Scrum practices, Agile principles, self-organization, and continuous improvement.

• Partner with Product Owners on backlog refinement, prioritization, and delivery planning.

• Identify, track, and help remove impediments affecting team performance or delivery.

• Promote transparency, accountability, collaboration, and continuous improvement.

• Support Agile transformation efforts through training, coaching, and practical guidance.

Analytics, AI & Technical Support

• Use Excel to analyze delivery data, metrics, trends, and operational performance.

• Build and maintain Power BI dashboards, reports, and delivery metrics.

• Leverage AI tools and platforms to improve team efficiency, automate routine tasks, and enhance analysis and communication.

• Apply coding or scripting skills where useful to support automation, analysis, visualization, or technical understanding.

• Collaborate with technical teams on implementation considerations, dependencies, and delivery risks. Stakeholder Communication

• Provide regular status reporting, delivery metrics, and actionable insights to stakeholders.

• Help bridge communication between business, product, engineering, and technical teams.

• Build strong relationships across teams and influence outcomes without direct authority.

Qualifications

• Bachelor's degree in Computer Science, Business, Information Systems, or a related field.

• 3+ years of experience as a Scrum Master, Agile Coach, Product Owner, or similar role in a software development environment.

• Strong understanding of Agile principles and practices including Scrum, Kanban, and Lean.

• Strong Excel analytical skills with experience using data and metrics to support decision making.

• Practical experience using AI tools across platforms to improve productivity, workflows, and analysis.

• Strong proficiency in Power BI, including dashboard creation, reporting, and data visualization.

• Strong analytical, problem-solving, verbal, and written communication skills.

• Ability to build relationships, foster teamwork, and influence without authority.

• Familiarity with JIRA, Confluence, and other project management platforms.

Preferred Qualifications

• Coding or scripting skills in one or more programming languages or environments.

• Scrum Master certification such as CSM or PSM.

• Experience supporting cybersecurity, software engineering, or technology delivery teams.

• Additional Agile-related certifications.

Tools & Technology

Microsoft Excel • Power BI • AI productivity and automation tools • JIRA • Confluence • Coding and scripting environments • Agile / Scrum / Kanban delivery tools

Work location: Plano, Texas