Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Key Accountabilities

Deliver projects, initiatives, and process improvements in line with agreed scope, quality standards, and timelines.
Elicit, document, and maintain user requirements, project changes, and standard operating procedures (SOPs); provide timely training and updates to relevant stakeholders.
Conduct post‑implementation reviews to identify and resolve any issues or implementation gaps.
Provide support for business‑as‑usual (BAU) activities as required.
Ensure full compliance with risk management and regulatory requirements in accordance with Group and country standards

Job Duties & Responsibilities

Deliver projects, initiatives, and process improvements in line with agreed scope, timelines, and quality standards.
Gather, analyse, and document business and user requirements in collaboration with business and technology stakeholders.
Maintain key project documentation, including requirements, change requests, SOPs, and implementation artefacts.
Support testing, implementation, post‑implementation reviews, and BAU issue resolution.
Manage risks and stakeholder communications, ensuring compliance with internal policies and regulatory requirements.
Providing support to BAU when required
Any other responsibilities that may be assigned by Management from time to time.

Experience

Minimum 3-5 years experience delivering projects, initiatives, or process improvements within payments, cash, or treasury operations, or extensive hands‑on experience in a payments, treasury, or other banking operations environment.
Knowledge of treasury products (e.g. Money Markets, Fixed Income, Bonds/Repos, NCDs) and payments/cash management products (e.g. SWIFT, RTGS, BECS, BPAY, Term Deposits).
Knowledge such as RITS, Swift, Austraclear, and Murex systems desirable.
Good understanding of operational policies, processes, and internal controls.
Knowledge or understanding in AML/CTF and sanctions monitoring, including IFTI reporting.
Strong verbal and written communication skills, with the ability to communicate complex operational and regulatory concepts to stakeholders.
Detail-oriented team player with a proactive approach to continuous improvement and learning.
Ability to effectively engage and communicate with internal and external stakeholders.
Strong analytical and problem-solving skills.

Location:

DBS Sydney

Job:

Operations

Schedule:

Regular

Employee Status:

Full time

Senior Associate, Operations Business Analyst - Payment, Treasury & Regulatory Reporting, DBS Australia (Sydney)

Job description