Senior Associate, Salesforce Health Cloud & Agentforce Forward Deployed Engineer

Role Overview:

The Senior Associate in Technology within the Advisory practice is responsible for designing, developing, and configuring scalable Salesforce solutions, with a focus on Health Cloud features such as care plans, clinical data models, and provider/patient relationship management.

Key Responsibilities:

Develop Apex classes, triggers, Lightning Web Components (LWC), and Flows; participate in code reviews, testing, and deployment using CI/CD pipelines. Configure Agentforce agents, topics, and AI experiences using Salesforce data, Data Cloud, and retrieval-augmented generation (RAG) patterns. Implement agent testing, monitoring, and guardrails to ensure accuracy and compliance. Integrate Salesforce with external systems like Epic, Genesys, MuleSoft, and HL7/FHIR APIs while maintaining healthcare data security standards such as HIPAA and HITRUST. Collaborate with analysts, administrators, and architects to translate requirements into technical solutions and support release management and performance tuning.

Qualifications & Skills:

Minimum three years of Salesforce development experience with Apex, SOQL, SOSL, LWC, Aura Components, Flows, and Triggers. Bachelor’s degree required; Salesforce certifications including Platform Developer I and Agentforce Specialist are mandatory. Knowledge of Health Cloud data models, system integrations, APIs, and healthcare compliance is essential. Proficiency with version control, CI/CD tools, and responsible AI concepts is preferred. Strong problem-solving, communication, and stakeholder management skills are necessary.

Additional Information:

The role may involve travel to support client engagements and team activities. Applicants must be authorized to work in the U.S. without visa sponsorship. The position offers a competitive benefits package including health, dental, vision, insurance, 401(k), and well-being benefits. Salary ranges vary by location. The employer is an equal opportunity employer committed to diversity and compliance with applicable laws.