Senior Manager of Software Engineering (Platform/Infrastructure)

• We are looking for a Senior Engineering Manager to build, lead, and manage a high-performing engineering team within our Platform & Infrastructure organization

• Depending on organizational need and your background, this role may focus on one or more of our core platform areas: Infrastructure & SQL Reliability, Developer Experience (DevEx), or APEX Tooling & Platform

• Across all three, you will own team performance, delivery, technical direction, and long-term growth — while partnering closely with engineering and product leadership to ensure your team’s goals align with company objectives

• Hire, manage, and develop a team of software engineers — own their performance, processes, priorities, and long-term career goals

• Drive the execution of your team’s quarterly roadmap: break down goals into clear, measurable milestones and deliver on time with high quality toward business outcomes

• Stay technically engaged — participate in design and code reviews, contribute to architecture decisions, and help engineers make sound technical tradeoffs

• Identify and drive organizational improvements through close partnership with other Engineering Managers, Directors, and cross-functional stakeholders

• Partner with product, SRE, security, and domain engineering teams to define platform contracts, close delivery gaps, and align on reliability, velocity, and cost goals

• Communicate effectively across the engineering and R&D organizations — translate technical complexity to non-technical audiences and represent your team’s needs to leadership

• Build and improve the tooling, infrastructure, or reliability systems your team owns — ensuring observability, adoption, and impact are visible and measurable

• Own the toolchain, platform, or reliability strategy for your area from local development through production, and communicate that strategy clearly to the broader engineering organization

• Foster a culture of open communication, high ownership, and continuous improvement — where engineers feel invested in the team’s success and empowered to take initiative

• Depending on your area of focus, your team may own:

• SQL Reliability & Observability:

• SQL and database reliability across Azure SQL, PostgreSQL, Cosmos DB, MongoDB, Redis, and Kafka — including query performance, HA/DR, capacity planning, and replication

• A unified observability platform leveraging OpenTelemetry with end-to-end correlation from mobile through API, backend, and database layers

• Proactive monitoring, synthetic testing, SLO/SLI frameworks, and AI-assisted anomaly detection and debugging systems

• Developer Experience (DevX):

• Cloud development environments, on-demand provisioning, high-fidelity mocking, and configuration management

• Build parallelization, remote caching, automated test-splitting, secure pipelines, and zero-downtime progressive rollouts

• An internal developer portal providing Golden Paths, automated service scaffolding, and centralized API/service catalogs

• DORA metrics, build telemetry, local-to-production feedback loops, test flakiness analysis, and infrastructure cost tracking

• APEX · Tooling & Platform:

• Tools, libraries, and frameworks that improve development velocity, expand test coverage, and enable reliable automated coverage across functional, acceptance, performance, security, and disaster-readiness dimensions

• CI/CD tooling, version control integrations, and deployment pipeline strategy across the engineering organization

• Close partnership with feature engineering teams to identify and close technical gaps in our ability to deliver software at quality and at scale

Benefits

• Flexible time off

• Fully paid individual medical, dental, and vision coverage

• Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more

• Tax free savings via HSA, FSA, and Dependent Care FSA

• 401(k) match

• Medical plan with up to $20,000 in fertility coverage

• Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents

• Adoption support including reimbursement of up to $20,000

• Bereavement leave for loss of a pregnancy or loved one

• Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more

• Personal development programs- B.S., M.S., or equivalent experience in Computer Science, Engineering, or a related technical field

• Experience with observability platforms (metrics, logs, tracing), performance engineering, or test automation frameworks is a strong plus depending on team alignment

• Technical depth in one or more of: database reliability and distributed systems, CI/CD and build infrastructure, or internal developer platform tooling

• Strong knowledge of public cloud platforms (Azure preferred), infrastructure tooling (Kubernetes, Docker), and DevOps practices (CI/CD pipelines, version control, deployment systems)

• Proven track record delivering high-quality software at scale — with strong ownership of team performance, processes, and long-term engineering goals

• Hands-on technical engagement — comfort reviewing designs, reading code, and participating in architecture discussions; this is not a purely coordinative role

• Ability to turn ambiguous strategy into sequenced roadmaps, clear ownership, and measurable outcomes

• Excellent cross-functional communication skills — you can align stakeholders, navigate competing priorities, and translate technical topics for non-technical audiences

• 6–8+ years of software engineering experience, including 3+ years managing small to medium-sized engineering teams responsible for development, platform tooling, or infrastructure

• It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway