Senior Product Manager

US | FL | Remote

US | GA | Remote

US | NC | Remote

Full time

J0107424

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Senior Product Manager - Insight DXP Unify

At Iron Mountain, our Product Management team is responsible for providing the vision, execution and analysis necessary to build and deliver customer-centric solutions based on deep industry expertise and years of delivery know-how. Our product teams are organized into small, focused teams to operate with speed and agility, while benefiting from the resources of an established information management leader.

We are looking for a Sr Product Manager with experience with Enterprise SaaS solutions to drive innovation in our AI powered Insight Digital Experience Platform (DXP), a key component of our Digital Business Unit. In this role, you will define the future of our Insight DXP Unify portfolio, a set of platform services and experiences designed to centralize access and visibility across physical and digital records, enable self-service records management and ensure uniform application of information governance across all records types.

What You’ll Do (Responsibilities) In this role, you will:

• Deeply understand customer needs : Partner with customers and internal subject matter experts to understand customer needs, lead customer migration from existing legacy applications to our next generation self-service records management experience, drive adoption and ensure measurable value realization around physical-to-digital records management. Translate customer insights into actionable product roadmaps that cover records management, physical to digital transformation and analytics/insights.

• Build product strategy and roadmap: Define and communicate the strategic roadmap for handling and deriving actionable insights from physical and physical-to-digital records management in our Insight DXP platform. Identify market opportunities, understand the market landscape, and drive innovation using AI-powered intelligence and automation

• Ensure high-velocity execution and innovation: Develop detailed requirements, feature definitions, prioritize requirements and remove roadblocks during the product development process to deliver successful platform experiences to our ideal customer profile in a fast paced environment.

• Drive cross functional alignment : Work closely with engineering, design, marketing, sales and operations teams to deliver scalable, secure, compliant and impactful product capabilities. Collaborate with other product management teams for a cohesive end to end customer experience.

• Communicate product updates, roadmaps, and impact analyses to customers, partners, leadership and key stakeholders.

What You’ll Bring (Skills & Qualifications) The ideal candidate will have:

• A strong bias toward action, and a proven track record of delivering SaaS products and enhancements to market at speed, and a curiosity for emerging technologies.

• Excellent communication skills and ability to navigate a matrixed organization are a must.

• 5-8 years of experience in a product manager role for a SAAS solution with global/international experience

• Experience in driving large scale customer migrations

• Experience in building AI and content-oriented applications is highly desired

• Excellent analytical skills with demonstrated experience turning data into actionable insights

• Experience with a Content Management, ECM, or Records Management solution a plus

• Passionate about building functional and engaging customer experiences

• Entrepreneurial mindset with a bias for customer focused innovation and a strong sense of urgency

• Experience with Agile SDLC and associated tools (e.g. Jira)

• Comfort in a rapidly changing environment with competing and shifting priorities

• Proficiency in utilizing AI tools to enhance personal and team-wide PM effectiveness, including accelerated insight generation, rapid prototyping, and automated backlog management

• Ability to quickly develop domain and customer expertise

• Results oriented with a high degree of professionalism and integrity

• BS required, (Engineering or Marketing preferred); MBA highly desired

Travel

• Occasional travel as needed.

What We Offer (Benefits)

• Competitive compensation and benefits aligned with experience.

• Flexible work options/alternative work options to support work–life balance.

• Comprehensive health, wellness, and retirement plans.

• Opportunities for continuous learning and professional growth.

Ready to shape the future of information management? Apply today and let's build what's next together.

Category: Technology

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition:

J0107424