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Senior Product Manager

Journey Clinical

HybridNew York City, NYsenior$180k–$200kPosted 9h ago

Job description

  • We’re looking for a Senior Product Manager who can lead high-impact initiatives across our therapist and patient experiences

  • This person will own a critical part of the Journey flywheel, while building the systems that connect marketing, product, and clinical operations into one cohesive growth engine

  • This is a highly cross-functional, strategic, and analytical position that blends product strategy, growth experimentation, and operational design

  • You’ll work closely with our clinical, marketing, data, and engineering teams to design scalable, delightful experiences that move the metrics that matter: activation rate, therapist and patient LTV, and overall marketplace efficiency

  • Own product strategy for one or more key growth pillars (e.g., Therapist Activation, Patient Conversion, or Monetization), from problem definition through launch and optimization

  • Deeply understand user journeys across therapists, patients, and internal teams by identifying friction points and designing product-led solutions that increase adoption and throughput

  • Partner cross-functionally with Engineering, Marketing, Clinical Ops, and Data Science, and Success Teams to align roadmaps, ensure data integrity, and deliver measurable business impact

  • Use data to drive decisions — define metrics, run experiments, and synthesize insights from qualitative and quantitative sources to prioritize work with the highest ROI

  • Collaborate with team to integrate agentic workflows that reduce manual processes and enhance the therapist and patient experience

  • Translate business goals into product requirements by writing strategic documents, specs, and success metrics that connect strategic objectives to tangible outcomes

  • Contribute to the evolution of the product org by helping us refine our product development process, rituals, and culture as we scale

Benefits

  • Growth opportunities and a high level of freedom

  • Flexible working hours

  • Health benefits

  • Equity options

  • Flexible paid time off

  • Ketamine-assisted psychotherapy (KAP) prescriber training and mentorship given by leading industry experts- Equally comfortable in the boardroom and the backlog. You can translate high-level business objectives into detailed execution plans

  • 5+ years of experience in product management at a growth-stage SaaS, marketplace, or healthtech company

  • Deep empathy for therapists and patients, with a desire to improve access to mental health care

  • Strong analytical and systems thinking skills; comfortable building models, mapping funnels, and diagnosing conversion levers across a multi-sided ecosystem

  • Experience working in cross-functional environments with marketing, sales, operations, and data teams

  • Familiarity with AI tools, low-code/no-code systems, or automation platforms (Zapier, Airtable, Snowflake, HubSpot, etc.) is a plus

  • Track record of delivering measurable impact (activation, retention, revenue growth)

  • A bias toward action. Willing to do what it takes to deliver products including leveraging tools to build mockups, writing copy, and developing GTM plans as needed