Senior Product Manager

• We’re looking for a Senior Product Manager who will own the vision, roadmap, and execution across Zum’s core platform

• Your work will directly impact operational efficiency, customer satisfaction & retention, and sales enablement

• You will work with a talented team of product leaders, designers, and engineers to innovate and enhance Zūm’s transportation platform across multiple mobile and web touch points

Benefits

• Medical, dental and vision benefits, including paid membership to One Medical

• Unlimited vacation policy

• Free daily catered lunches + fully stocked kitchen at HQ

• Ability to have a huge impact at an early-stage, mission-driven startup

• Fun office culture and a team you would be proud to work with- This is a highly strategic role for someone who thinks like a builder, balancing the near term with the long term vision

• A successful PM in the role would be comfortable combining product sense, customer empathy, and platform & systems thinking

• A “roll-up-your-sleeves” builder with a bias for action who loves digging into constraints, edge cases, operational nuance, and real-world workflows

• Great at introducing lightweight processes to help a scaling org move faster, not slower

• Experienced with SaaS product development, ideally with configurable enterprise workflows

• Scrappy, resourceful, and resilient; comfortable solving problems without waiting for perfect inputs

• Strong in platform and systems thinking; capable of creating modular building blocks that scale across districts, geographies, and use cases

• Someone who takes full ownership of outcomes and is nimble: value delivered, operational performance, customer delight, business impact

• Technically fluent to navigate APIs, integrations, sensor/GPS data, routing logic, or mobile workflows

• Comfortable working across a uniquely complex stakeholder universe: engineering, design, sales, routers, drivers, dispatch, payroll, finance, districts, and more

• A demonstrated track record of shipping high-impact customer-facing features.Experience in mobility, logistics, fleets, marketplaces, or operationally complex products is a strong plus

• 5+ years of product management experience, including owning a core product area end-to-end.Experience shipping SaaS products for enterprise or operational users.Comfort working in fast-moving, ambiguous, and constraint-heavy environments.Passion for mission-driven work and designing systems with real-world impact at scale