Senior Software Engineer

• You’ll work across backend and frontend domains, collaborating closely with product, sales, and AI platform teams to design, prototype, and launch powerful conversational experiences for some of Latin America’s largest retailers

• Design, build, and launch production-grade conversational AI solutions for enterprise clients, from rapid prototypes to scalable deployments

• Collaborate cross-functionally with product managers, designers, and enterprise partners to define user journeys, performance goals, and success metrics

• Leverage and contribute to Connectly’s AI platform, working with engineering teams in San Francisco to integrate new capabilities and influence platform direction

• Experiment with AI-driven features, including LLM-based agents, retrieval systems, and automation pipelines to continuously improve customer engagement

• Develop and maintain backend systems using Python, AWS, Kafka, Postgres, and DynamoDB for scalability and reliability

• Establish, track, and iterate on AI performance metrics, leveraging data to optimize outcomes and drive measurable business results

• Plan and manage your workstream, making thoughtful tradeoffs between deadlines, quality, and innovation

• Mentor teammates, contribute to code reviews, and uphold engineering best practices in a fast-moving, distributed environment

Benefits

• Significant equity

• Health, dental, and vision insurance for you and your family

• Top of the line workstation

• Twice a year to travel to the US

• A supportive, caring and learning environment

• Remote & hybrid options

• Unlimited time off

• Flexible work hours- We’re looking for an exceptional Senior Software Engineer who thrives in building large-scale, enterprise-grade systems and is passionate about shaping how AI transforms retail commerce

• This is a role for an independent problem solver who enjoys both deep technical challenges and high-impact product thinking

• A bias for action and results, with comfort navigating ambiguity and evolving product needs

• Exceptional communication skills with both technical and non-technical stakeholders

• Balance of product sense and technical rigor — you care as much about user experience as you do about system performance

• Deep attention to detail paired with strong system-level thinking — you can zoom out to strategy and dive deep into code

• Hands-on experience with prompt design, agent evaluation, and LLM-based system integration is a significant plus

• Genuine curiosity and a drive to stay ahead of the rapidly changing AI landscape

• BS or MS in Computer Science or related technical field

• Proven track record building and scaling enterprise systems using Python, AWS, Kafka, Postgres, and/or DynamoDB

• Experience with frontend engineering (React, TypeScript, etc.) is a plus

• Experience working in fast-paced, customer-centric environments, ideally in a startup or high-growth tech company

• 5+ years of experience in hands-on software engineering roles

• Prior experience developing or deploying conversational AI applications is a strong plus

• We are a strong believer in passion, curiosity and willingness to learn on the job. If you are in doubt, we encourage you to apply!