Service Delivery Project Manager

Project Manager/Delivery Manager

ROLE PURPOSE

•                The incumbent of the role will be responsible for planning and implementation of IT Projects.

RESPONSIBILITES

•                Plan and manage projects with appropriate business process owners to translate the IT/ Busines strategy into business specifications and sign off the requirements with applicable stakeholders.

•                Design business solutions and processes that integrate different departments within Business in order to create efficiencies.

•                IT project management to ensure timelines and deliverables are met to business requirements.

•                Understand the integrated business processes and document the user journeys.

•                Facilitate discussions with business process owners about project deliverables and scope, develop full scale project plans, assemble project resources, manage budgets, and track project deliverables.

•                Prior experience in project scoping, effort estimate, project work planning, team handling, staffing, providing feedback, etc.

•                Manage the relationship with different stakeholders and ensure that misunderstandings, scope additions, or conflicts are effectively resolved.

•                Develop, execute, and document test plans in order to verify the quality of deliverable(s).

•                Implement deliverables into a business line with minimum disruption and/or intervention of day-to-day business activities.

•                Perform quality control, review, analyze, and evaluate how project performance can be enhanced.

•                Communicate project related information in order to ensure visibility and understanding from different stakeholders.

•                Develop and manage the relationship, assisting with project delivery and governance reporting as required.

REQUIRED COMPETENCIES

•                Good Command on English, Arabic (Bilingual Preferred)

•                Deciding and initiating action.

•                Ability to support and cooperate with others.

•                Conflict resolution skills.

•                Ability to network with people at different levels.

•                Persuasion & Analytical skills.

•                Creative problem-solving skills.

•                Ability to cope under pressure.

•                Ability to pay attention to details.

•                Results orientated.

•                Facilitation skills.

EXPERIENCE AND QUALIFICATION

•                A Relevant Full Time Degree. (Master’s in Computers Preferred).

•                Relevant experience in IT Project management as per the Skill Band requirements

•           Demonstrated experience in managing software and business orientated projects in a complex environment within the Utilities Industry.

•                Formal project management certification such as PMP, PRINCE2

R

Practitioner

Suitable canditate should email their CVs to : najmulhaque.ansari@techmahindra.com