Job description

Global Investment Bank | Observability & Platform Reliability | London

A leading global investment bank is looking for a Site Reliability Engineer to join its Platform Engineering team in London. This is an excellent opportunity for someone with experience in production support, observability, and platform reliability to work on business-critical monitoring systems used across a large-scale global environment.

You'll be part of a collaborative international team responsible for building, supporting, and enhancing enterprise observability platforms, helping drive reliability, scalability, and operational excellence across the organisation.

What You'll Be Doing

Support and administer global monitoring and observability platforms
Investigate, troubleshoot, and resolve production incidents, alerts, and performance issues
Drive platform reliability through automation, monitoring, and continuous improvement initiatives
Manage production changes and releases in a controlled and low-risk manner
Partner with engineering teams to improve system resilience and operational efficiency
Build and maintain dashboards, alerting capabilities, and monitoring solutions
Contribute to strategic decisions around observability, telemetry, and platform architecture
Champion best practices across monitoring, incident management, and root cause analysis
Work closely with stakeholders globally to improve user experience and platform adoption
Leverage AI-powered tooling to enhance operational processes and team efficiency

Skills & Experience Required

2+ years' experience supporting enterprise production environments
Hands-on experience with Grafana or other modern observability and monitoring platforms
Strong Linux administration and troubleshooting skills
Experience with Python and/or Ansible
Knowledge of incident, problem, change, and release management processes
Understanding of cloud platforms and modern infrastructure concepts
Exposure to CI/CD tools such as GitLab, Jenkins, Nexus, or Ansible
Excellent communication and stakeholder management skills
Strong analytical and problem-solving abilities