Software Engineer - Digital Workforce

Company Description

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today!

Why Wellmark Technology? Wellmark is building innovative, modern solutions using cutting edge technology. We are driving organizational transformation and business strategy by empowering our technology team to innovate new and elegant solutions to enhance the customer experience. Together, we are leaning into the future, owning the outcome, and driving organizational change to transform how we work.

Job Description

As a Software Engineer supporting the Digital Workforce team, you will help design, build, and support solutions that enable employees across Wellmark to work more efficiently through automation, AI, data, and modern workplace technologies. Working as part of a collaborative team, you will contribute to developing and enhancing tools that improve business processes, increase productivity, and deliver meaningful value to our employees and customers.

In this role, you will partner with other engineers, analysts, and business stakeholders to understand requirements, solve technical challenges, and deliver scalable solutions using Microsoft's modern technology ecosystem. You will participate throughout the software development lifecycle, helping design, develop, test, deploy, and support applications, automations, and reporting solutions.

You will gain hands-on experience with technologies such as Microsoft 365, Power Platform, Copilot, and other emerging automation and AI tools. As technology continues to evolve, you will be encouraged to learn new capabilities, explore innovative solutions, and apply best practices to support business needs while maintaining security and quality standards.

Working closely with senior engineers and platform leaders, you will help ensure solutions align with established architecture, governance, and compliance requirements. You will contribute to maintaining reliable, secure, and scalable platforms while supporting the responsible use of AI and automation technologies across the organization.

Success in this role requires curiosity, a willingness to learn, and a passion for problem-solving. The ideal candidate enjoys working in a fast-paced and collaborative environment, embraces new technologies, and demonstrates a strong desire to continuously grow their technical skills. This is an exciting opportunity to build modern solutions, develop expertise in emerging technologies, and help shape the future of digital work at Wellmark.

Qualifications

Preferred:

• Experience working within an Agile team environment.

• Ability or interest in mentoring/coaching others.

• Experience partnering with global staffing vendors to deliver projects.

Required:

• Bachelor’s degree in Computer Science, MIS, or related field of study and at least 1 year of software development experience (ex. Angular, NodeJS, TypeScript, C++, .NET, Java, SQL) OR 5+ years of related and applicable experience.

• Strong analytical problem-solving skills. Accuracy and high attention to detail. Previous experience troubleshooting and developing creative technical solutions.

• Strong ability to gather information, perform necessary research needed for root cause analysis, problem definition and formulation, recommend solution implementation, verification, and ongoing optimization, using data to support recommendations.

• Demonstrated ability to build relationships to reach outcomes that gain the support and acceptance of all parties. Ability to communicate key information in a timely manner to the appropriate stakeholder audience with the ability to adjust communication style that will best suit the audience.

• Ability to communicate with and coach/mentor team members, while setting an example in maintaining a positive attitude, staying calm under pressure, being approachable, and respectful and taking responsibility when needed.

• Ability to thrive in fast-paced environment with changing priorities. Excellent organizational skills. Strong time management skills with the ability to set and meet established timeframes with little direction, while assuring data and information integrity.

• Eagerness to learn and stay current on industry trends and have a continuous learning mindset.

• Ability to collaborate and work as a team to accomplish goals and/or solve problems. Ability to earn trust and respect from peers, leadership, and stakeholders. Ability to learn by actively listening and applying coaching feedback.

• Ability to support and work within a diverse development team model including global staffing, crowd sourcing, etc.

Additional Information

a. Provide development and/or production support for key software applications and systems. Define, analyze, estimate, develop, test, implement, document, and maintain programs and systems that meet business requirements.

b. Contribute to solutions architecture deliverables and decisions, through interpretation of architectural diagrams as inputs to the design deliverable. Apply the reference architecture, contribute to reusable assets, and produce technical specifications sufficient for development teams.

c. Partner and problem-solve with the UX team in the development of solutions that improve the user experience, pass minimum accessibility or usability criteria.

d. Work to resolve technical problems for on premise, cloud native, and hybrid applications and solutions.

e. Support the gathering of information, necessary research needed for root cause analysis, problem definition and formulation, solution implementation, verification, and ongoing optimization. Provide analysis of defects to find root cause.

f. Provide recommended solution(s) that promote successful delivery of business project objectives or production support objectives and support benefits realization.

g. Identify issues and think through challenges in the form of options and solutions. Partner with others to identify resolutions to known issues, impacts to project or production outcomes if not resolved, and determine when to escalate when necessary.

h. Communicate and provide regular updates and key information in a timely manner to leadership as well as the appropriate stakeholder audience. Collaborate and work as a team to accomplish goals and/or solve problems.

i. Other duties as assigned.

All your information will be kept confidential according to EEO guidelines.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at careers@wellmark.com

Please inform us if you meet the definition of a "Covered DoD official".

At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.