Position Description

CGI is seeking to hire an experienced Software Engineer to design and develop scalable enterprise applications supporting Contact Center and Workforce Management (WFM) technologies.

The ideal candidate is a strong full stack engineer with hands on experience in Java, Spring Boot, React, REST APIs, microservices, and distributed systems.

This is a Full-Time, On-Sight opportunity located in Plano, TX.

Your future duties and responsibilities

Design and develop enterprise applications using Java, Spring Boot, React, and REST APIs.
Build scalable microservices, distributed systems, and event driven solutions.
Integrate applications with Contact Center, WFM, and enterprise platforms.
Develop secure, resilient, and highly available solutions.
Contribute to technical design, code reviews, automated testing, CI/CD, and engineering best practices.
Support applications through deployment, monitoring, troubleshooting, and production support.
Collaborate with cross functional teams in an Agile/Scrum or SAFe environment.
Leverage AI assisted development tools to improve engineering productivity and quality.

Required Qualifications To Be Successful In This Role

10+ years of software development experience, preferably in full stack engineering.
Strong hands on experience with Java, Spring Boot, and React.
Experience with REST APIs, microservices, and distributed applications.
Knowledge of event driven architecture and RDBMS/NoSQL databases.
Experience with CI/CD, automated testing, observability, and secure engineering practices.
Strong problem solving, communication, and collaboration skills.
Bachelor's degree in Computer Science, Engineering, or equivalent experience.

Preferred Qualifications

Experience with Contact Center and/or Workforce Management (WFM) technologies.
Knowledge of IVR, CTI, SIP, WebRTC, routing, or omnichannel technologies.
Experience with Apache Kafka or similar streaming platforms.
Experience with AWS, Azure, or GCP.
Familiarity with JUnit, Jest, Playwright, or React Testing Library.
Experience using GitHub Copilot, Claude Code, OpenAI Codex, or similar AI assisted development tools.

Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $113,400.00 $218,200.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:

Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well being programs

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you.

Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

Sr Full Stack Engineer

Job description