Staff Nurse - Urgent Care/ General OPD

Provides direct patient care and coordinates patient care-related activities using the scientific process of nursing. Nursing care is given to Paediatric, adolescent, adult and geriatric populations.

General:

• Provides age-specific patient-centered care utilizing the nursing process.

• Performs patient assessment using appropriate, problem-focused, and age-specific assessment techniques.

• Performs continual critical care assessment of patient and family's physical and psychological needs.

• Involves the patient, significant others, and health care providers in the plan of care when appropriate.

• Collaborates with a multi-disciplinary team to provide patient care.

• Coordinates and plans critical care/clinical pathway, and prioritizes care, based on individual needs. Revise the care plan as necessary.

• Initiates appropriate transfer plan.

• Recognizes subtle cues to anticipate potential problems.

• Documents all relevant data in the medical record according to hospital/departmental standards.

• Ensures availability and maintenance of supplies and equipment needed for the unit and patient care.

• Performs clerical duties when needed.

• Assumes responsibility for meeting Joint Commission International Accreditation (JCIA) required mandatory education (e.g. fire, safety, infection control and others).

• Participates in staff meetings and unit committees/projects.

• Participates in developing and achieving unit goals.

• Maintains a safe environment for patients and staff.

• Performs safe handling and administrating of Narcotic/Controlled and Semi-Controlled Drugs and documentation as directed by policies and procedures.

• Ensures completion of unit competencies i.e. pain management, and utilization of Emergency department devices.

• Maintains clinical and professional competency based on the latest research and established standards of practice.

• Completes yearly, the critical care nursing competencies (basic).

• Participates in unit-based Continuous Quality Improvement (CQI) activities (data collection, CQI teams, incident reporting, customer complaint reporting, medication error reporting etc.).

• Participates in ongoing educational activities.

• Maintains mandatory educational requirements.

• Performs additional duties when required.

Satellite Clinic Specific:

• Identifies the patient accurately.

• Identifies and responds to urgent/emergencies appropriately and directs team members.

• Provides Nursing Care to patients before and post-procedure.

• Books patient for appointment, procedure, or treatment according to treatment plan.

• Follows up on patients' diagnostic tests and coordinate with physicians to inform patients about their results, treatment, or if a follow-up is needed with a physician.

• Keeps consultation rooms stocked and clean before and after the patient has been seen.

• Ensures patient education is provided upon discharge.

• Checks crash cart, refrigeration temperature checklist, etc.

• Reports medical equipment due for Planned Preventative Maintenance (PPM) monthly.

• Addresses urgent care cases with the physician.

• Addresses all Customer Relationship Management (CRM) tasks on time.

• Calls patients to inform them of approved labs and images and ensure scheduling takes place.

• Updates all patients about the status of their requests.

• Follows up with the insurance coordinators on approvals needed.

• Bachelor's degree in nursing (minimum of three (3) years full-time course duration) or

• Degree in Nursing (minimum two (2) years course duration) and Registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand, and Australia

• For UAE nationals graduates of UAE or non-UAE universities are exempted from the experience and clinical training requirements for the applied title. (UAE nationals must submit a copy of their birth certificate and the mother's family book)

• Non-UAE national graduates from UAE universities are required to successfully complete six (6) months of clinical training post-graduation in an APS health facility (except for Registered and assistant Nurse titles)

• Must hold a valid License/Registration to practice in their home country and/or country of last employment (where applicable)

• Must hold a minimum of a valid Basic Life Support (BLS) Certification or others according to the scope of practice

PROFESSIONAL EXPERIENCE:

• Minimum of two (2) years of recent post-graduate experience

• Knowledge of and ability to render care and services based on age, appropriateness, and developmental needs of patients

• Skills in the assessment of patient and family's physical and psychological needs

• Skills in coordination and planning of care and prioritising care based on individual needs

• Basic Cardiac Life Support (BCLS) certification is essential