Technical Product Manager - PSaaS / Digital Products

Technical Product Manager – SaaS / Digital Products

Location:

Remote – U.S.

Preference:

Candidates located in

Pacific Time (PST)

preferred

Employment Type:

Full-Time

Experience:

5+ Years

About the Role

NationsBenefits is seeking an experienced, outcome-focused

Product Manager

to own the end-to-end product development lifecycle—from identifying customer and business needs through defining requirements, prioritizing the roadmap, partnering with engineering and design, and measuring results after launch.

This role will work closely with

Engineering, Design, Account Teams, Customers, and Business Stakeholders

to translate complex business needs into clear, actionable product solutions.

The ideal candidate is comfortable working in a

fast-paced and ambiguous environment

, can independently analyze data using

SQL

, and has a strong track record of taking products and features from concept through launch.

This is a

remote position

, with preference for candidates located in the

Pacific Time Zone

. Candidates should also be comfortable maintaining appropriate working-hour overlap with teams operating in

Eastern Time (ET)

.

Key Responsibilities

• Own products and features throughout the

  end-to-end product lifecycle

  , from discovery and requirements through launch and post-launch evaluation.

• Partner with customers, account teams, and business stakeholders to understand needs, pain points, and feature requests.

• Translate business requirements into clear

  product specifications, user stories, functional requirements, and acceptance criteria

  .

• Own and continuously prioritize the

  product backlog, roadmap, and release plans

  based on customer needs, business impact, and technical considerations.

• Partner closely with

  Engineering and Design

  throughout development and delivery.

• Lead stakeholder and customer discussions, document decisions, and ensure timely follow-up on open items.

• Communicate priorities, trade-offs, dependencies, risks, and timelines to stakeholders.

• Identify potential blockers and resolve business or product questions before they impact engineering delivery.

• Use

  SQL, product analytics, customer feedback, and business data

  to validate assumptions and support product decisions.

• Define measurable

  success criteria, KPIs, and product outcomes

  before launch and evaluate results afterward.

• Reason through complex

  business rules, workflows, system states, and data dependencies

  .

• Maintain product documentation, release notes, requirements, and other internal materials.

• Support cross-functional launch planning and product adoption.

• Use

  AI tools

  as part of the product workflow while independently validating outputs and recommendations.

Required Qualifications

• 5+ years of Product Management experience

  .

• Experience building or managing

  SaaS or technology products

  preferred.

• Proven ownership of products or features across the

  full product development lifecycle

  .

• Strong experience partnering with

  Engineering, Design, Business Stakeholders, and Customers

  .

• Ability to create clear

  product requirements, specifications, user stories, and acceptance criteria

  .

• Hands-on ability to use

  SQL

  to query data, investigate issues, validate assumptions, and support product decisions.

• Strong analytical and problem-solving skills.

• Experience working with

  complex business rules, workflows, system states, and data dependencies

  .

• Ability to convert complex business requirements into

  simple, actionable product solutions

  .

• Comfortable incorporating

  AI tools

  into day-to-day product work.

• Strong ownership mindset and ability to operate effectively in a fast-paced environment.

• Excellent written and verbal communication skills.

• Ability to maintain working-hour overlap with teams operating in

  Eastern Time

  .

Preferred Qualifications

• Product Management experience within

  healthcare, benefits administration, claims, EDI billing, logistics, or another regulated/operationally complex industry

  .

• Experience with

  Agile, backlog grooming, sprint planning, and release planning

  .

• Experience translating business requirements into both

  functional and technical product requirements

  .

• Direct experience working with customers to identify problems and define solutions.

• Experience launching an

  AI/LLM-powered product or feature

  to production users.

• Familiarity with

  healthcare claims, benefits administration, EDI, or X12 transaction workflows

  .

What Success Looks Like

Success in this role means engineering teams receive clear and actionable requirements, product priorities are tied to measurable customer and business outcomes, and stakeholders have visibility into priorities and timelines.

The Product Manager will ensure that features launch with defined success metrics, customer feedback and data influence future product decisions, and product processes remain lightweight and focused on helping teams deliver effectively.

Compensation & Benefits

NationsBenefits offers a comprehensive benefits package designed to support employee well-being and professional growth, including:

• Medical, Dental, Vision, and Life Insurance with employer contributions

• Flexible Paid Time Off (PTO) and Sick Leave

• Paid Holidays

• A collaborative, impact-focused culture that values

  ownership, autonomy, and teamwork