Bank teller resume bullet points
Teller postings list transactions, balancing and compliance. Your resume has to show the record behind them: how many transactions a day, how often your drawer was out, what your referrals became. The lines below follow the duties banks and credit unions post, in the units branches track.
- Banking
- Credit union
- Cash handling
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Bank teller resume bullets, by duty
Transactions and cash handling
Processed about 120 transactions a day at a 4-window branch, including deposits, withdrawals, loan payments, cashier's checks and money orders.
Placed Reg CC holds on large and new-account deposits as policy required, with no hold errors found in two quarterly operations reviews.
Issued 20 to 30 cashier's checks and money orders a week, verifying funds and signatures before each one left the window.
Drawer balancing and vault
Balanced my drawer to the penny on 247 of 250 business days in 2025; the 3 outages were under $5 and cleared the next morning.
Kept the top drawer under the branch's $5,000 limit by strapping excess currency and selling it to the vault mid-shift.
Passed 4 of 4 surprise cash counts and both annual internal audits with no exceptions.
Reconciled the teller cash recycler against the core system at close, finishing under dual control in about 20 minutes most nights.
BSA, ID checks and fraud prevention
Prepared 30+ Currency Transaction Reports a year for cash over $10,000, including aggregated same-day deposits, with no corrections from the BSA officer.
Stopped a $4,800 counterfeit cashier's check deposit by calling the issuing bank's listed number before releasing funds.
Flagged 3 possible structuring patterns to the BSA officer in one year, each documented on the unusual-activity referral form.
Spotted elder-fraud warning signs on a $9,000 withdrawal, brought in the branch manager and kept the customer from sending the cash to a scammer.
Referrals and product sales
Referred 6 to 8 customers a week to personal bankers and the mortgage team; 22 referrals in 2025 became new accounts or loans.
Opened 40+ checking and savings accounts in 2025 as a universal teller, including debit card issue and online banking enrollment.
Enrolled 15 to 20 customers a month in mobile deposit and e-statements, moving routine deposits off the teller line.
Ranked first of 6 tellers on the branch referral board for three straight quarters.
Customer and member service
Answered account, fee and hold questions at the window and by phone, settling most without passing the customer to a banker.
Researched posting errors and disputed fees in the core system, reversing $1,200 in charges in one quarter with supervisor sign-off.
Covered the drive-up lane and lobby during Friday payroll peaks, keeping the lobby line under 5 people on most afternoons.
Opening, closing and branch operations
Opened the branch under dual control 2 mornings a week, including vault access, night-drop processing and ATM balancing.
Counted, verified and posted armored car shipments of $40,000 to $60,000 twice a week.
Coached 3 new tellers on the teller platform, drawer balancing and CTR rules during their first month on the line.
From teller duty to resume line
Before
Process customer transactions including deposits, withdrawals, and check cashing.
After
Processed about 120 deposits, withdrawals, check cashing and loan payments a day and balanced to the penny on 247 of 250 days in 2025.
Volume plus balancing record answers a teller manager's first questions.
Before
Balance cash drawer at the end of each shift and report any discrepancies.
After
Balanced my drawer daily with 3 outages in 2025, each under $5 and cleared the next morning under dual control.
An outage count is the accuracy measure branches use.
Before
Make referrals to bankers based on customer needs.
After
Referred 6 to 8 customers a week to personal bankers; 22 of those referrals became new accounts or loans in 2025.
Shows referrals turned into business, not just handoffs.
Before
Comply with all BSA/AML, CTR and OFAC requirements.
After
Prepared 30+ CTRs a year with no corrections from the BSA officer and flagged 3 possible structuring patterns for review.
Compliance shown as work done, not a promise.
Before
Verify customer identification and detect fraudulent items.
After
Stopped a $4,800 counterfeit cashier's check by calling the issuing bank's listed number before releasing funds.
One specific catch beats a general claim.
Numbers a bank teller can use
- Transactions per day: your end-of-day totals on the teller platform, or the branch's transactions-per-teller-hour report. Ask your head teller.
- Outages: the days you were over or short, and by how much, from your balancing sheets or the teller audit log.
- Surprise cash counts and audits passed: your annual review or the branch operations review usually lists them.
- Referrals and closed referrals: the referral tracking system or your incentive statement, which shows which referrals opened accounts.
- CTRs prepared: ask your BSA officer for your yearly count, or estimate it. Put only the count on a resume, never customer details.
- Accounts opened or customers enrolled: the new-account or digital enrollment report run by your teller number.
Mistakes on teller resumes
Leading with the dollar total you handled, like "$2M in cash".
Big totals are easy to inflate and hard to check. Transaction counts, your outage record and audit results tell a teller manager far more.
Putting customer or fraud-case details on the resume.
Describe the catch, not the customer: the amount, the type of fraud and what you did. Leave out names, account numbers and anything from an internal investigation.
Writing "computer skills" instead of the systems.
Name the teller platform and equipment you used: the core system, teller cash recycler, currency counter, check scanner. Postings list them, and naming them shows you need less training.
Frequently asked questions
How many bullet points should a teller job get?+
Give your current teller job five or six lines, starting with transaction volume and your balancing record, then compliance and referrals. Earlier teller or cashier jobs can drop to two or three.
What if I don't know my transaction count?+
Ask your head teller: teller platforms record every transaction by teller number. If the figure isn't available, use a range you can defend, such as "100 to 130 a day", and describe the branch: number of windows, drive-up lanes, business customers.
Can I copy these lines word for word?+
No. Use them as a pattern and change every number to your own; a branch manager may ask about any figure in an interview. The same goes for your bank's job description: it lists duties, not what you achieved.
I'm a cashier applying for teller jobs. What should I stress?+
Drawer accuracy, cash volume, ID checks on restricted sales and any sales goals you hit. Teller postings ask for cash handling and customer service experience, and many for sales or referrals, so show each with a number from your store job.
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