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- 01
Balance a $15,000-limit drawer, buying and selling cash with the vault to stay under it; balanced to the penny on 286 of 291 shifts in 2025
Drawer size and a balancing record are the first proof of accuracy a branch manager looks for.
- 02
Prepare currency transaction reports for cash over $10,000 in a business day, including same-day deposits that add up past the limit
Shows you know the CTR rule, including the part new tellers miss: same-day cash adds up.
- 03
Refer 9 to 12 members a month to member service reps; 31 referrals opened auto loans, CDs or HELOCs in 2025
Branches set referral goals; a count plus what opened answers the sales question.
- 04
Stopped a $4,800 cash withdrawal tied to a gift-card scam by asking who the money was for and calling the fraud team
Fraud detection is in the postings, and one real catch with a dollar amount beats "detail-oriented".
- 05
Counted down and balanced 10 to 14 registers at close and reconciled the cash office safe with the closing lead
Retail cash work written in teller terms: counts, balancing and a second person on the safe.
What branch managers look for in a bank teller resume
- Cash handling, in or out of a bank. Bank of Tennessee prefers six months of cash handling, retail or customer service; American Riviera Bank wants a year.
- A balancing record. American Riviera's posting says the teller "balances cash drawer daily and vault cash without errors".
- Bank Secrecy Act basics. Three of the four postings read name BSA, OFAC or CTR duties; one says to report suspicious activity to the BSA department.
- Referrals and cross-selling, with a count. Three of the four postings ask tellers to refer customers to other staff or meet cross-selling goals.
- Branch equipment you have used: cash recycler, currency counter, receipt validator, check scanner.
- Fraud and risk. One credit union posting lists managing transaction risk and detecting fraud as core duties.
Skills for a bank teller resume
- Cash handling
- Drawer balancingVault buys and sellsCash recyclerCurrency counterCounterfeit detectionATM balancing10-key
- Compliance
- Bank Secrecy Act (BSA)AMLCurrency transaction reportsOFACID verificationDual controlSuspicious activity referrals
- Transactions
- Deposits and withdrawalsLoan paymentsCashier's checksMoney ordersCheck holdsWires
Turn teller duties into numbers
Before
Responsible for balancing my cash drawer.
After
Balance a $15,000-limit drawer, buying and selling cash with the vault to stay under it; balanced to the penny on 286 of 291 shifts in 2025
Drawer size and record replace a duty.
Before
Provided excellent customer service to members.
After
Process 110 to 140 transactions a day: deposits, withdrawals, loan payments, cashier's checks and money orders
Volume and transaction types show your range.
Before
Knowledge of BSA/AML regulations.
After
Prepare currency transaction reports for cash over $10,000 in a business day, including same-day deposits that add up past the limit
What you did, not what you know.
Before
Cashier: handled cash and helped customers.
After
Counted down and balanced 10 to 14 registers at close and reconciled the cash office safe with the closing lead
The retail version of a teller's balancing.
Action verbs for a bank teller resume
- Balanced
- Processed
- Reconciled
- Counted
- Verified
- Referred
- Prepared
- Flagged
- Escalated
- Detected
- Ordered
- Resolved
- Trained
- Opened
Keywords from bank teller postings
Recurring terms in bank and credit union teller postings, Nov 2026.
- Cash handling
- Balance cash drawer
- Vault
- Cash recycler
- Deposits
- Withdrawals
- Loan payments
- Check cashing
- Bank Secrecy Act (BSA)
- AML
- OFAC
- Currency transaction report
- Suspicious activity
- Cross-selling
- Referrals
- Fraud detection
- Dual control
- Microsoft Office
Common bank teller resume mistakes
"Handled cash" with no size or accuracy
Give your drawer limit or cash volume, transactions a day, and your balancing record for a year: shifts balanced out of shifts worked.
Calling retail cash work "customer service"
Write it in teller terms: registers counted and balanced, safe reconciled, counterfeit bills caught, ID checks done. That is the experience postings ask for.
Claiming "BSA/AML expert"
Say what you did: prepared CTRs, ran OFAC checks, referred suspicious activity to the BSA department. Tellers follow the program; nobody expects you to run it.
"Met referral goals" with no count
Give referrals a month and how many opened a product, and name the products. A manager can compare that to their own branch goal.
Moving from retail or cashier work to a teller job
BLS says tellers typically need a high school diploma and may need to pass a background check, then learn balancing, signature checks and the bank's systems on the job from a head teller. That is why postings accept retail and cashier experience: the bank teaches the rest. What it cannot teach quickly is care with money, so your resume has to show it.
Translate each retail duty: register counts become drawer balancing, the cash office safe becomes vault work, store card sign-ups become referrals, and age-restricted ID checks become ID verification. Put cash numbers in every bullet, and keep your head cashier or cash office role first.
Frequently asked questions
Can I get a bank teller job with no bank experience?+
Yes. BLS says new tellers get on-the-job training, and postings for entry tellers ask for cash handling, retail or customer service experience rather than banking. Lead with your most cash-heavy job and give numbers: registers balanced, cash counted, shortages caught.
What is a CTR, and should it be on my teller resume?+
A currency transaction report is filed when cash deposits, or cash withdrawals, by or for the same person total more than $10,000 in one business day. It is due within 15 calendar days. If you prepared CTRs, say so in a bullet. It shows you know the rule, including that same-day cash transactions add together.
Do I need a certification to be a bank teller?+
No. BLS lists a high school diploma, a possible background check and on-the-job training, and none of the postings read require a certificate. An ABA or CFTEA bank teller certificate is optional; list it in education if you have one.
Is a bank teller CV the same as a resume?+
In the US, banks ask for a resume: one page, most recent job first. Outside the US a CV may mean the same document. Either way, keep it to your cash, transaction and compliance work, with numbers.
Should I name the banking system I used?+
Yes, if you know it. Name the core system and the teller equipment, such as Symitar at a credit union, a cash recycler or a currency counter. If you came from retail, name the POS system and the cash office routine instead.
Sources
- BLS Occupational Outlook Handbook: Tellers · read 2026-11-14
- FinCEN: Frequently Asked Questions on the Currency Transaction Report (CTR) · read 2026-11-14
- Calhoun Liberty Credit Union teller posting (cash recycler, dual control, BSA/OFAC) · read 2026-11-14
- Jack Henry: Symitar credit union core platform · read 2026-11-14
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